Collections Assistant, Independent Contractor

🔥 14 hours ago

🇧🇷 Brazil – Remote

💵 R$1.5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instituto Valorize

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

⚕️ Healthcare Insurance

🧘 Wellness

Education • Healthcare Insurance • Wellness

Instituto Valorize is a leading Brazilian institution specializing in postgraduate education in fields such as Physical Education, Physiotherapy, and Nutrition. The institute is known for its exceptional faculty composed of national references, providing students with practical knowledge and hands-on training using top-notch equipment. With a commitment to transforming careers, Instituto Valorize offers a range of specialized courses designed to elevate the professional skills of its students, resulting in significant career advancements.

📋 Description

• Conduct proactive collection efforts with customers whose payments are overdue • Contact customers by phone and through digital platforms • Identify the reasons for nonpayment and seek solutions to regularize outstanding debts • Negotiate payment amounts, terms, and deadlines • Monitor negotiated agreements through to full settlement • Follow up with delinquent customers • Record and update customer service and negotiation information in the system • Work toward collection targets and performance indicators • Contribute to reducing the company’s delinquency rates • Provide professional, respectful, and solution-focused service

🎯 Requirements

• Experience in collections, negotiation, sales, customer service, customer support, call centers, or similar areas • Strong verbal and written communication skills • Negotiation skills and the ability to overcome objections • Persuasive, solution-oriented profile • Ability to work with targets and performance indicators • Organization and discipline to work remotely • Proactivity and commitment • Strong follow-up and tracking skills • Preferred: previous experience with proactive collections and delinquency recovery • Preferred: experience with financial negotiations • Preferred: knowledge of CRM or management systems • Preferred: experience providing customer service via WhatsApp and phone • Preferred: experience in companies within the education sector • Preferred: knowledge of Microsoft Office

🏖️ Benefits

• Commission: 2% of the product’s total value for 1 to 11 sales • Commission: 2.5% of the product’s total value for 12 to 15 sales • R$800.00 bonus upon reaching 12 to 15 sales • Commission: 3% of the product’s total value for 16 or more sales • R$500.00 bonus upon reaching 21 sales