Product Analyst, Pendo

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đŸ”„ 0 minutes ago

🌐 Croatia, Serbia, +4 more countries – Remote

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⏳ Contract/Temporary

🟱 Junior

🟡 Mid-level

🔍 Product Analyst

đŸš«đŸ‘šâ€đŸŽ“ No degree required

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Logo of Intel 471

Intel 471

201 - 500 employees

đŸ’Œ Consulting

📩 Logistics

đŸŽ–ïž Defense

💰 Private Equity Round on 2021-09

Consulting ‱ Logistics ‱ Defense

Intel 471 is a leading provider of cyber threat intelligence solutions worldwide. Its flagship platform, TITAN, combines human-driven insights with automation to offer comprehensive intelligence on cyber threats, adversaries, and vulnerabilities. The company specializes in delivering adversary intelligence, credential intelligence, malware intelligence, and vulnerability intelligence, along with third-party risk and supply chain risk monitoring. Intel 471 empowers security teams with actionable intelligence to fight against cyber threats, protect data, and safeguard operations. With a strong emphasis on understanding the digital underground, its solutions include threat hunting, incident response, and fraud protection to mitigate cyber risks effectively.

📋 Description

‱ Support the day-to-day operation of Pendo, including tagging, configuration, dashboards, reports, and data quality ‱ Build and maintain Pendo dashboards and reporting to help Product Managers understand product usage, feature adoption, and customer behavior ‱ Ensure new product capabilities are appropriately tagged and measurable after release ‱ Provide ongoing adoption and usage reporting ‱ Assist Product Managers with analytics questions and investigate trends or changes in usage ‱ Communicate findings clearly ‱ Use Grafana, BI tools, and internal systems to supplement Pendo data when additional context is needed ‱ Support Product and leadership reporting, including dashboards and recurring measurements used to track Product KPIs ‱ Support KPI and OKR measurement and surface useful insights ‱ Interact and work closely with other areas of the company as needed ‱ Report to the Chief Product Officer ‱ Potentially develop toward a Product Owner capacity over time ‱ Travel occasionally within the United States, Europe, and Asia

🎯 Requirements

‱ 2-4 years of demonstrable experience in Product Operations, Product Analytics or a similar role ‱ Hands-on experience with Pendo is required, including working with tagging, dashboards, reports, and product usage analytics ‱ Experience building and maintaining dashboards, reports, or recurring analytics used by business or product teams ‱ Strong analytical and problem-solving skills, with curiosity about how customers use software products and an ability to investigate questions using data ‱ Good attention to detail and the ability to work collaboratively with Product Managers and clearly communicate useful findings ‱ Experience with Grafana, SQL, BI platforms, or other analytics tools is helpful but not required ‱ Comfort working with diverse professional and cultural backgrounds ‱ Ability to work with an international team across the United States, South America, Western and Eastern Europe, and Asia

đŸ–ïž Benefits

‱ Competitive compensation ‱ Remote-friendly culture ‱ Wellness programs ‱ Employee recognition program ‱ A variety of professional development opportunities ‱ Inclusive culture focused on people, customers and innovation

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