Senior Associate, Business Operations – Strategy

🔥 2 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intellect

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🧘 Wellness

☁️ SaaS

Healthcare • Wellness • SaaS

Intellect is a leading platform focused on enhancing mental health and wellbeing in the workplace. It offers a comprehensive, research-backed mental health platform that combines technology with human touch to provide an accessible mental health journey. The platform includes self-guided programs, access to licensed psychologists, behavioural health coaches, and crisis support, available in 30 languages across 60 countries. Intellect is designed to empower HR professionals and organizations by providing tools that improve employee wellbeing, decrease anxiety, and boost productivity. It facilitates customised mental health support, allowing organisations to tackle challenges such as low productivity and team dynamics effectively.

📋 Description

• Turn the ANZ General Manager's priorities into structured requests for Product, Operations, Clinical, Legal and Revenue, tracking each to completion • Run the ANZ-to-HQ weekly status rhythm and escalate decisions to the GM • Maintain a live register of ANZ strategic initiatives with owners, status, dependencies and next actions • Project-manage the HQ side of new client go-lives, including product configuration, clinical resourcing and operations setup • Own 3–5 ANZ initiatives at a time from scope through outcome • Write structured Product requirements and flag slippage before it becomes a client risk • Research competitor proposals and pricing, 2027 value proposition and pricing strategy, and market SLA gaps • Build business cases and briefing packs for leadership forums • Maintain accurate weekly ANZ HubSpot pipeline data • Own ANZ data for the monthly business review in the regional standard format • Flag pipeline coverage gaps three months before quarter end • Chair Go/No-Go decisions on new tenders and maintain the criteria • Own compliance pre-checks covering insurance, Fair Jobs Code, data sovereignty and accreditation • Support the RFP specialist on priority bids and manage external bid consultants' scope and cost • Coordinate ANZ people processes, office and operating requirements, and the GM's non-commercial administration

🎯 Requirements

• 3–6 years in management consulting, strategy and operations, business operations or commercial roles, ideally at a scaling B2B or SaaS company • A track record of taking an initiative from an incomplete brief to a finished outcome with little supervision • Experience influencing senior stakeholders across functions, including telling a senior person "no" or "not now" and making it stick • Comfort with ambiguity: make a call on partial information and adjust rather than waiting for certainty • Strong commercial and financial skills: pricing, margin, business cases and pipeline analysis • Disciplined project management: registers, cadences and follow-through without reminders • Clear, concise writing for executive audiences • Experience with HubSpot or another CRM, and with reporting and dashboard tools • Exposure to tenders, procurement or regulated industries (health, insurance, government) • Knowledge of the Australian market, EAP, workplace mental health or psychosocial risk • Confident, practical use of AI tools to move faster

🏖️ Benefits

• Global company – work in a diverse environment with people from nearly 20 countries • Generous leave policy – time off to rest and recharge • Christmas week off – company-wide break during Christmas, separate from annual leave • Birthday leave – enjoy a day off on your birthday • Quarterly mental health days – one day off every quarter to focus on your wellbeing • Flexible work arrangements – work in a way that suits your lifestyle and goals • Work-life balance – a culture that values personal time and long-term wellness • Medical coverage – comprehensive insurance for peace of mind • Performance bonus – high performance is recognised and rewarded • Development budget – annual allowance to support your professional development • Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care • Socials and communities – regular non-work events/activities to connect and have fun together