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Technical Writer

🕒 September 16

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

Where this job comes from

Posted on Intetics's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on Intetics's site. Checked 3 days ago.

Logo of Intetics

Intetics

501 - 1000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Intetics is an innovative company providing custom software development services, specializing in AI and machine learning solutions. They offer Remote In-Sourcing® to build expert teams for software engineering and data processing projects, along with advanced tools like TETRA™ for software quality assessment. Intetics aims to empower businesses by leveraging high-quality data and integrating modern technologies across various industries, including healthcare, finance, and more.

📋 Description

• Maintain and continuously improve the company knowledge base • Establish and maintain documentation standards, style guides, templates, and best practices • Design and optimize documentation structure, navigation, and information architecture • Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows • Create developer guides, API documentation, tutorials, release notes, and product documentation • Collaborate with software engineers and product managers to gather technical information and ensure content accuracy • Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear documentation • Plan, track, and deliver documentation projects within Agile development environments • Analyze documentation usage metrics and user feedback to improve content quality • Monitor support tickets, community channels, and user feedback to address documentation needs • Develop scripts and content for educational video materials with internal teams

🎯 Requirements

• 3+ years of experience creating technical documentation for developers, software products, or IT professionals • Bachelor's degree in Computer Science, Technical Communication, English, or a related field • Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages • Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar • Excellent written and verbal communication skills in English • Experience producing clear, well-structured technical content for both technical and non-technical audiences • Experience using Git/GitHub for version control and collaborative documentation workflows • Proficiency with Markdown, reStructuredText, or similar markup languages • Familiarity with API documentation tools such as OpenAPI/Swagger and Postman • Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions • Understanding of SEO principles and analytics tools for measuring documentation effectiveness • Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions • Familiarity with Agile methodologies and project tracking tools such as Jira • Nice to have: Experience creating or supporting technical video tutorials and educational content • Nice to have: Experience with CI/CD pipelines and modern documentation publishing workflows • Nice to have: Understanding of cloud infrastructure and distributed systems concepts • Nice to have: Experience working in product-focused or developer-focused environments

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