Operations Associate Specialist

Job not on LinkedIn

🔥 1 minute ago

🇨🇷 Costa Rica – Remote

💵 $5 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Invisible Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $100M Series unknown on 2025-10

Consulting • Healthcare • Logistics

Invisible Technologies is an enterprise AI platform and services company that builds and deploys production-grade AI systems for large organizations. They combine a modular SaaS platform (data platform, process builder, agents, evaluations) with an expert human marketplace to train models, automate complex back-office workflows, power contact centers, provide computer vision and demand-forecasting solutions, and ensure ongoing evaluation and governance. Invisible works across sectors (finance, healthcare, public sector, sports, retail) to integrate AI into real operational systems and scale outcomes.

📋 Description

• Review and validate employee loan information and documentation for accuracy and compliance with program requirements. • Ensure data integrity across systems. • Review and confirm plan account details and associated documentation. • Conduct thorough reviews of participant and employer-submitted materials to ensure all data meets operational and compliance standards. • Manage and respond to inquiries in the operations and support inbox, escalating issues as needed. • Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. • Support monthly invoicing processes, reconciling data to ensure accurate billing and payment reporting. • Work closely with internal departments including Client Services and Product to improve processes and support client success. • Maintain high attention to detail and adhere to established workflows to ensure consistent operational excellence.

🎯 Requirements

• 1-3 years of experience within the operations sector. • Familiarity within the financial services industry. • Familiarity with Zendesk. • Strong verbal and written communication skills for servicer outreach and documentation. • Exceptional organizational skills and the ability to manage competing priorities. • Willingness to learn, adapt to new challenges, and grow within the role. • Experience in high-volume, detail-oriented environments is a plus. • Extremely detail oriented, and willing to collaborate with various stakeholders.

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