Sales Operations, CRM Lead – Interim

🔥 1 minute ago

🌐 Spain, Palau, +7 more countries – Remote

🇪🇸 Spain – Remote 🇵🇼 Palau – Remote 🇫🇷 France – Remote 🇧🇪 Belgium – Remote 🇩🇪 Germany – Remote 🇵🇱 Poland – Remote 🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇳🇱 Netherlands – Remote

⏳ Contract/Temporary

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

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IPL Schoeller

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1001 - 5000 employees

🏭 Manufacturing

📦 Logistics

🏢 Enterprise

Manufacturing • Logistics • Enterprise

IPL Schoeller is a global provider of sustainable reusable packaging and circular supply-chain solutions. With 26 production facilities across North America, the United Kingdom and Europe, the company designs, manufactures and deploys reusable and recyclable packaging systems that help customers reduce waste, close material loops and decarbonize logistics. IPL Schoeller emphasizes technology, innovation and collaboration to deliver B2B packaging solutions for industrial and retail supply chains while promoting safety, learning and responsible sourcing across its operations.

📋 Description

• Own the European CRM strategy, governance model, and roadmap aligned with business objectives • Act as the Commercial business owner for CRM and related sales technologies • Partner with IT, data teams, and external vendors to deliver CRM enhancements, integrations, and new capabilities • Drive CRM adoption through training, change management, and user enablement initiatives • Design and improve sales processes, including lead, opportunity, pipeline, and customer lifecycle management • Establish and maintain CRM data quality, governance, and compliance standards • Develop dashboards, reports, and insights that support commercial decision-making • Manage stakeholder relationships and prioritize enhancement requests based on business value

🎯 Requirements

• Significant experience in CRM management, product ownership, implementation, or commercial systems leadership • Hands-on CRM configuration, workflow, reporting, and data management experience in a B2B environment • Strong understanding of sales operations, pipeline management, and commercial processes • Experience working with IT, developers, data teams, and third-party providers • Proven success driving user adoption, training, and process change • Strong analytical, project management, and stakeholder engagement skills • Fluent in English • Preferred: Experience with HubSpot or other enterprise CRM platforms • Preferred: Knowledge of reporting and automation tools such as Power BI, Looker Studio, BigQuery, or similar • Preferred: Experience supporting multi-country European commercial organizations • Preferred: Understanding of CRM data governance, privacy, and security requirements • Preferred: Background in manufacturing, industrial, or complex B2B environments • Preferred: Additional European language skills

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