Performance and Operational Audit Analyst – Telecommunications, Junior/Mid-Level

Job not on LinkedIn

🕒 August 2

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟢 Junior

🧐 Analyst

👻 Ghost score 59%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IPV7

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Cloud Computing • Consulting

IPV7 is a business solution partner that specializes in engineering services, consulting, cyber security, network management, and cloud computing. The company provides tailored solutions for Internet Service Providers (ISPs), telecommunication companies, government, and enterprise sectors across Latin America. Its focus areas include technical and operational auditing, risk assessment, and strategic consultancy to facilitate robust network systems and software solutions.

📋 Description

• Analyze large volumes of data, records, and support tickets to identify deviations, patterns, and optimization opportunities • Define and monitor key performance indicators (KPIs), such as Churn, Average Handling Time (AHT), FCR (First Call Resolution), and other operational metrics • Provide analytical support to the technical team, assisting with data interpretation and process compliance • Transform raw data into clear, actionable management reports using Excel and other tools • Assist in developing and tracking action plans to address issues and implement process improvements • Prepare documentation and presentations outlining analysis results and recommendations for leadership

🎯 Requirements

• Junior- to mid-level experience in analytical roles • Practical knowledge of telecommunications, preferably in Internet Service Provider (ISP) operations • Advanced Excel proficiency, including complex formulas, pivot tables, VLOOKUP/INDEX-MATCH, charts, and dashboard creation • Strong proficiency in Word for reports and PowerPoint for presentations • Sharp analytical skills, critical thinking, and meticulous attention to detail • Excellent verbal and written communication skills, with the ability to work effectively as part of a team • Completed or ongoing degree in fields such as Engineering (Telecommunications, Industrial/Production), Computer Networks, Systems Analysis, Business Administration, or a related discipline