Senior Program Manager

Job not on LinkedIn

🔥 49 minutes ago

🇬🇦 Gabon – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jackson Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Jackson Healthcare is a leading provider of healthcare staffing, search, and technology solutions. The company and its family of specialized companies are dedicated to improving patient care by connecting healthcare professionals with employment opportunities in healthcare systems, hospitals, and other facilities across the United States. Serving more than 10 million patients annually, Jackson Healthcare ranks as a top healthcare staffing firm, backed by over 20,000 clinician providers. Recognized as one of the best places to work, Jackson Healthcare is committed to ensuring access to care when and where it's needed, enhancing operational efficiencies, and supporting community volunteerism and holistic wellbeing.

📋 Description

• Manage the activity and performance of Venn programs for key clients • Serve as the point of contact and liaison for clients, suppliers, and VMS partners • Manage the provider placement process between suppliers and clients • Communicate, support, and direct supplier activity • Maintain and update VMS platforms • Provide reporting and analytics according to Venn procedures and client statements of work • Conduct business reviews with clients • Service and further develop existing business accounts • Seek continuous process improvement opportunities • Provide strategic sales support and intelligence gathering • Serve as liaison between clients and key suppliers • Understand and document client needs and upcoming demand • Manage the VMS process from requisition through credentialing, accounting, and ongoing performance • Ensure workflow steps progress timely within the VMS • Train and support VMS and Venn program users • Review provider presentations for completeness and requirements fulfillment • Manage changes to requirements, requisitions, schedules, and rules of engagement • Ensure compliance with contracts and key performance indicators • Work with VMS partners on capability effectiveness, support, and evolution • Create monthly account activity overviews • Ensure timely timekeeping approvals, invoice accuracy, approvals, and accounting processes • Provide program utilization, process effectiveness, forecasting, issues, and opportunities reporting • Meet with clients and suppliers to provide provider status updates and feedback • Participate in executive team meetings and provide client program updates • Develop and implement client program roadmaps and business plans with leadership • Assist with RFP requests for new Venn business • Serve as an escalation contact for internal and external issues • Handle escalated customer concerns and direct them to appropriate parties • Conduct supplier performance, utilization, upcoming-needs, and process-improvement reviews • Conduct client activities and calls to encourage program adoption • Maintain client accounts and provide top-tier customer service • Communicate with current clients to identify new needs and grow accounts • Assist in the ongoing evolution of the Venn organization • Provide internal strategic sales support and intelligence gathering for sales targets, including RFP support • Work on special projects or other assigned duties as needed

🎯 Requirements

• Bachelor’s degree preferred • 5+ years of account management experience • 2+ years of experience with an MSP or large client • Previous locum tenens experience preferred • Healthcare sales experience preferred but not required • Ability to create and implement client execution strategies • Relationship and business development skills • Ability to interact at all levels of the business • Excellent communication, negotiation, and presentation skills • Ability to prepare correspondence, proposals, contracts, price quotes, and bids • Expert in managing and coordinating projects • Attention to detail and strong organizational and multitasking skills • Excellent interpersonal and public relations skills • Knowledge of company products • Industry knowledge preferred but not required • Strong understanding of healthcare recruiting processes and strategies • Strong user experience with Excel, Word, PowerPoint, and VMS platforms • Ability to speak, read, and write and use a telephone and computer • Ability to interpret various instructions • Ability to deal with a variety of variables under only limited standardization

🏖️ Benefits

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions) • Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance) • Paid parental leave • Company sponsored 401k plan with company matching • PTO accruing at 15 days/year for the first year and increasing with tenure • Remote/work from home job opportunities