
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 2 hours ago
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10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Improve real estate and facilities management operations through technology and process improvement • Determine project and program requirements and translate them into documentation and mockups • Act as liaison between customer REFM stakeholders, JLL project execution teams and IWMS software vendors • Participate in planning sessions and guide customer decision-making on cost/benefit, timelines, operations and change management • Collect, define, document, mock up and obtain approval for requirements • Create as-is and to-be process documentation, operating procedures, KPIs, reporting objectives, data-gathering templates and management plans • Drive design and review of test cases and process change requests • Manage project scope, acceptance, installation and deployment • Identify and follow through on process and functionality improvement initiatives • Train end users on IWMS functionality and processes • Educate clients on relevant industry best practices • Run data queries to identify data issues and recommend solutions • Lead multiple concurrent IWMS projects and workstreams, coordinating project teams and vendors for on-time, on-budget delivery • Serve as strategic advisor to client REFM leadership on technology roadmaps and process-improvement priorities • Mentor and upskill junior Business Analysts through coaching, skills-development plans and career support • Assign and monitor junior Business Analyst workloads and review deliverables for quality • Negotiate stakeholder alignment, resolve conflicts and drive consensus on scope, requirements and timelines
• BS or BA in related discipline or related experience • 7–8 years of experience in a Business Analyst role • Demonstrated leadership of project teams and mentoring of junior staff • 5+ years’ experience leading requirements analysis, documentation and management across multiple concurrent projects • Experience leading project teams adhering to formal PM processes (PMI, Six Sigma, Agile, Lean, etc.) • Strong problem solving and analytical abilities • Ability to communicate complex ideas simply and clearly to non-technical users • Implementation and deployment experience with ARCHIBUS, or similar IWMS application • Working knowledge of Microsoft Word, Excel, Project, Visio and PowerPoint • Experience leading group presentations including end user training classes • Ability to manage projects and effectively execute project-specific deliverables • Working knowledge of ARCHIBUS, TRIRIGA or other IWMS software • Conceptual to working knowledge of AutoCAD and document management • Conceptual to working knowledge of Facilities, Real Estate and Asset Management industry and practices • Conceptual to working knowledge of Crystal Reports, Business Objects or similar reporting software
• Remote work arrangement • Equal opportunity employer • Reasonable accommodations for individuals with disabilities
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