
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 3 minutes ago
Where this job comes from
Posted on Jones Lang LaSalle Americas, Inc.'s careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Act as liaison between customer REFM stakeholders, JLL’s project execution team and the IWMS software vendor • Participate in planning sessions, often acting on behalf of the customer • Guide customers through cost/benefit, timeline, operational and change-management decisions • Manage requirements collection, definition, documentation, mockups and approvals • Create as-is and to-be process documentation, operating procedures, KPIs, reporting objectives and solutions, data-gathering templates and management plans • Drive design and review of test cases and process-change requests • Manage project scope, acceptance, installation and deployment • Identify and follow through on process and functionality improvement initiatives • Train end users on IWMS functionality and processes • Educate clients regarding applicable industry best practices • Run data queries to identify data issues and recommend solutions • Understand customer needs across varying organizational levels • Lead multiple concurrent IWMS projects and workstreams, coordinating teams and vendors for on-time, on-budget delivery • Serve as strategic advisor to client REFM leadership on technology roadmaps and process-improvement priorities • Mentor and upskill junior Business Analysts through coaching, skills-development plans and career support • Assign and monitor junior Business Analyst work allocation and rebalance assignments as priorities shift • Review and validate junior Business Analysts’ deliverables before client submission • Negotiate stakeholder priorities, resolve conflicts and build consensus on scope, requirements and timelines
• BS or BA in a related discipline or related experience • 7–8 years of experience in a Business Analyst role • Demonstrated leadership of project teams and mentoring of junior staff • 5+ years’ experience leading requirements analysis, documentation and management across multiple concurrent projects • Experience leading project teams adhering to formal PM processes (PMI, Six Sigma, Agile, Lean, etc.) • Strong problem-solving and analytical abilities • Ability to communicate complex ideas simply to non-technical users • Implementation and deployment experience with ARCHIBUS or a similar IWMS application • Working knowledge of Microsoft Word, Excel, Project, Visio and PowerPoint • Experience leading group presentations, including end-user training classes • Preferred: ability to manage projects and execute project-specific deliverables • Preferred: working knowledge of ARCHIBUS, TRIRIGA or other IWMS software • Preferred: conceptual to working knowledge of AutoCAD and document management • Preferred: conceptual to working knowledge of Facilities, Real Estate and Asset Management industry and practices • Preferred: conceptual to working knowledge of Crystal Reports, Business Objects or similar reporting software
• Remote work arrangement • Mentoring and structured skills development support • Career growth support • Equal opportunity employment • Reasonable accommodations for individuals with disabilities
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