Clinical Account Specialist

🔥 1 minute ago

🌐 Brazil, Colombia – Remote

🇧🇷 Brazil – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Clinical Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Provide specialized clinical product support, technical assistance, and training to physicians and EP lab staff during procedures within an assigned territory • Support effective use of Biosense Webster catheter systems and equipment, including the CARTO System, software modules, and RF generators • Train customers on Biosense Webster products through technical and clinical education and in-service training • Collaborate with colleagues to share best practices and increase customer value • Use consultative selling techniques to identify potential sales opportunities within accounts • Increase awareness of Biosense Webster solutions and facilitate engagement with key decision-makers to drive incremental business • Plan and schedule case support capacity • Communicate with Sales Representatives, other Clinical Account Specialists, Field Service Engineers, and internal and external partners • Build relationships with physicians, nurses, technicians, clinical and hospital administrators, and staff • Stay current on product Instructions for Use, best practices, technical troubleshooting, clinical literature, and new product developments • Respond to customer, professional, and partner inquiries by email and voicemail • Participate in diagnostic discussions and develop solutions with stakeholders • Provide guidance and support to new commercial team members • Complete account documentation, compliance training, expense reporting, and company system updates • Communicate business issues and opportunities to management • Follow health, safety, environmental, regulatory, and company policies • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree required • Minimum of 5 years of experience as a Clinical Support Specialist in Electrophysiology and Electroanatomical Mapping • Advanced clinical knowledge of cardiac ablation, cardiac imaging, electrophysiology technology, industry developments, and market landscape • Knowledge of healthcare industry trends, disease states, therapeutic approaches, and institutional developments • Ability to travel up to 75% of the time, domestically and internationally • Ability to sit for extended periods, work in hospital laboratory environments, support live patient procedures, wear protective equipment such as lead aprons, and work flexible hours to meet patient needs • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook • Valid Class B driver’s license • Experience with highly complex technical systems and/or critical patient care environments preferred • Experience introducing new technologies to market and working with key opinion leaders preferred • Strong communication, problem-solving, critical-thinking, relationship-building, interpersonal, and influencing skills • Self-driven ability to work independently and adapt in dynamic environments • Detailed knowledge of the Biosense Webster product portfolio preferred • Deep expertise in Electrophysiology products and solutions preferred

🏖️ Benefits

• Commission-based job sub-function • Company fleet and driving standards • Training and professional development through product, clinical, and in-service education • Support and resources for conferences and training events