Case Manager – Personal Injury

🔥 0 minutes ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Manage personal injury cases from intake through settlement • Complete personal injury intake activities and collect accurate case information • Maintain regular communication with clients regarding case progress, pending requirements, and next steps • Support case negotiations and communicate with relevant parties as needed • Maintain ownership of a caseload of 60 or more active cases • Prepare and coordinate demand related documentation • Maintain accurate and current case notes, records, documents, and status updates in Filevine • Handle initial calls and communicate professionally with prospective and existing clients • Assist with settlement activities and ensure required information is complete and properly documented • Prioritize urgent and time sensitive matters while managing a high volume of daily activity • Handle inbound and outbound calls using Zoom Phone • Protect confidential client and case information • Collaborate with the attorney, local team members, and remote team members to keep cases progressing efficiently • Monitor deadlines, pending tasks, follow ups, and outstanding documentation for assigned cases • Communicate with clients and team members through Google Workspace and Microsoft 365 • Identify case related issues and take appropriate action without requiring constant supervision

🎯 Requirements

• Availability to work from 8:00 AM to 5:00 PM Pacific Daylight Time, Monday through Friday • Direct personal injury case management experience is required • California personal injury experience is strongly preferred • Candidates with personal injury experience from another United States jurisdiction may be considered if they have directly managed personal injury cases • Personal injury intake experience is required • Strong spoken and written English skills are required • Bilingual proficiency is required • Ability to independently manage a caseload of 60 or more active cases • Ability to handle a high daily call volume, including initial calls, client communications, and case related follow ups • Availability to start as soon as possible • Long term commitment to the position and organization • Experience using Filevine is required • Experience using Zoom Phone is required • Proficiency with Google Workspace is required • Proficiency with Microsoft 365 is required • English and Spanish languages

🏖️ Benefits

• Two 10 minute breaks and one 1 hour lunch break

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