Client Intake Coordinator

🔥 57 minutes ago

🌐 Brazil, South Africa – Remote

🇧🇷 Brazil – Remote 🇿🇦 South Africa – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Client Coordinator

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Serve as the first point of contact for prospective clients • Engage with new inquiries and respond promptly to leads • Guide potential clients through the initial stages of their journey • Triage inquiries to identify qualified, viable prospective clients and distinguish inquiries requiring other assistance • Respond to incoming calls and contact new leads from website forms and social media inquiries within the firm's five-minute target • Keep lead records and relevant details accurately updated in the CRM • Schedule qualified prospects for free consultations using the cloud-based calendar or transfer calls directly • Work and follow up on the existing prospective-client pipeline, including people who have already had consultations

🎯 Requirements

• Previous intake experience • Problem-solving ability • Sales savvy/Sales-oriented experience • Comfortable handling phone conversations • Excellent communication and empathy, with the ability to build rapport and help distressed or vulnerable callers feel heard and understood • Exceptional attention to detail and a highly meticulous approach to work • Strong organizational and time-management skills • Comfortable and professional when communicating by phone • Honest • English language • Ability to work 7:00 AM to 4:00 PM PST, Monday through Friday • Must successfully pass each stage of the application process

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment