Legal Client Services Specialist

🔥 13 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟢 Junior

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Make outbound calls to prospective clients requiring additional follow-up • Manage inbound leads and guide prospective clients through the initial intake process • Answer incoming calls and provide a professional first point of contact • Schedule paid consultations and add appointments to the appropriate calendar • Collaborate with the legal team to support consultation scheduling and lead conversion • Communicate professionally with prospective clients and internal team members • Support a consistent and organized intake experience • Track lead activity and update communication records in the CRM • Coordinate appointments through Calendly and Outlook • Send consultation reminders and follow-up communications • Maintain accurate and current lead information in Clio Grow and Clio Manage • Support intake for estate planning and probate, partitions, and personal injury matters

🎯 Requirements

• Minimum of 1 year of experience in a client-facing role, such as customer service or sales • Advanced/native-level English skills (both written and spoken) • Experience in intake, lead management, customer service, appointment scheduling, reception, or a related client-facing role • Clear and professional verbal communication • Strong client service skills • Professional telephone etiquette • Inbound lead management • Outbound follow-up • Consultation scheduling • Calendar coordination • CRM management • Accurate data entry • Attention to detail • Results-oriented approach • Strong work ethic • Professionalism • Team collaboration • Organization and time management • Reliability and accountability • Ability to manage multiple priorities • Consistent follow-through • Proficiency with Clio Grow, Clio Manage, Ooma, Outlook, and Calendly • Ability to work 8:00 AM–5:00 PM EST/EDT

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification workplace • Full-time schedule, Monday to Friday