Marketing Operations Specialist

🔥 34 minutes ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Execute monthly AI search visibility and citation testing across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews • Execute email marketing deployments, audience segmentation, and list hygiene activities • Maintain team calendars and assign tasks through Asana • Document meeting notes, action items, and project updates • Prepare weekly status reports for the Marketing Manager • Track marketing and business development projects, tasks, deadlines, and follow-ups • Organize and maintain HubSpot templates, email sequences, and sales resources • Validate UTM parameters, campaign tracking links, forms, and routing functionality • Conduct database hygiene reviews, duplicate management, and field completion audits • Document citations, competitor visibility, screenshots, and supporting evidence • Monitor dispute performance metrics and coverage levels • Submit eligible Google LSA disputes within required timelines • Distribute and track quarterly attorney profile review checklists • Maintain Rainmaker compliance trackers, documentation, deadlines, and profile status records • Test profile links and phone numbers for proper functionality and routing • Conduct monthly audits of firm and attorney profiles for accuracy and consistency • Manage Google Business Profiles for Seattle, Tacoma, Olympia, and Vancouver offices • Maintain business profiles across Google, Yelp, Bing, Apple, BBB, chamber directories, and legal directories • Publish prewritten content across social media channels and monitor engagement • Organize and maintain marketing asset libraries • Update attorney and employee biographies when credentials or information change • Reconcile dispute credits against monthly Google Ads statements • Maintain dispute records, tracking logs, resolutions, and reimbursement documentation • Maintain secure credential management procedures and profile change logs • Prepare LinkedIn profile update briefs and maintain completion records • Monitor attorney recognitions, speaking engagements, awards, and media mentions • Track attorney profile performance and directory visibility trends • Monitor reviews daily and manage responses according to approval procedures • Ensure NAP consistency across directory listings and citations • Validate SEO elements, tracking links, and website functionality before publication • Add images, audio files, metadata, schema markup, titles, descriptions, and tags before publication • Support reporting initiatives and marketing performance tracking • Coordinate shipping, mailings, marketing materials, and event logistics • Verify referral source tagging and data consistency • Investigate and correct lead source attribution issues in marketing-owned fields • Review Google Local Services Ads leads daily • Manage submissions to legal and professional directories • Assist attorneys with creating, updating, and optimizing professional directory profiles • Maintain attorney biography and CV libraries • Maintain content inventories, publication logs, refresh schedules, URLs, keywords, and update records • Format and publish blog posts and website pages in WordPress and HubSpot • Support the Vancouver office digital presence launch, including citation management, location page implementation, phone tracking, photography updates, and review generation processes • Maintain SOPs, documentation libraries, process guides, and internal FAQs within Trainual • Perform weekly HubSpot record audits and data quality reviews • Deliver monthly AI visibility reports to marketing leadership

🎯 Requirements

• Experience in marketing operations, digital marketing support, CRM administration, or marketing coordination preferred • Comfortable performing data audits, quality control reviews, and reporting tasks • Experience publishing and managing website content • Experience with data validation, reporting, and process tracking required • Ability to follow SOPs, manage recurring processes, and maintain exceptional accuracy • Experience supporting local SEO, online directory management, and profile maintenance preferred • Familiarity with legal, professional services, or multi-location business marketing environments is a plus • Comfortable working independently while managing multiple priorities and deadlines • Strong written and verbal English communication skills required • Ability to maintain confidential information and follow established workflows • Strong organizational and documentation skills • Comfortable reviewing data and identifying inconsistencies • Proficiency with HubSpot, WordPress or similar CMS platforms, Microsoft Excel, Google Sheets, ChatGPT, Claude or similar AI tools, Google Business Profile, Asana, Trainual, BrightLocal or similar citation management platforms, CallRail, Google Local Services Ads Platform, and Google Workspace • Strong skills in data accuracy and validation, marketing operations, CRM administration, website content publishing, local SEO support, directory and citation management, digital asset organization, process documentation, reporting and record keeping, quality assurance, spreadsheet management, and AI tools • Ability to learn new technologies quickly and work with minimal supervision • English and Spanish listed as job languages

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification environment • Recruiter guidance throughout the application process