Marketing Operations Specialist

🕒 September 14

💵 $1.8k - $2.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Job Duck's careers page, not through a job board

First seen by Remote Rocketship September 14

Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Distribute and track quarterly attorney profile review checklists • Submit eligible Google LSA disputes within required timelines • Monitor dispute performance metrics and coverage levels • Document citations, competitor visibility, screenshots, and supporting evidence • Conduct database hygiene reviews, including duplicate management and field completion audits • Validate UTM parameters, campaign tracking links, forms, and routing functionality • Organize and maintain HubSpot templates, email sequences, and sales resources • Track marketing and business development projects, tasks, deadlines, and follow-ups • Prepare weekly status reports for the Marketing Manager • Document meeting notes, action items, and project updates • Maintain team calendars and assign tasks through Asana • Execute email marketing deployments, audience segmentation, and list hygiene activities • Execute monthly AI search visibility and citation testing across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews • Deliver monthly AI visibility reports to marketing leadership • Perform weekly HubSpot record audits and data quality reviews • Maintain SOPs, documentation libraries, process guides, and internal FAQs within Trainual • Support the Vancouver office digital presence launch, including citation management, location page implementation, phone tracking, photography updates, and review generation processes • Format and publish blog posts and website pages in WordPress and HubSpot • Maintain content inventories, publication logs, refresh schedules, URLs, keywords, and update records • Maintain attorney biography and CV libraries • Assist attorneys with creating, updating, and optimizing professional directory profiles • Manage submissions to legal and professional directories • Review Google Local Services Ads leads daily • Investigate and correct lead source attribution issues within marketing-owned fields • Verify referral source tagging and data consistency • Coordinate shipping, mailings, marketing materials, and event logistics • Support reporting initiatives and marketing performance tracking • Add images, audio files, metadata, schema markup, titles, descriptions, and tags before publication • Validate SEO elements, tracking links, and website functionality before content goes live • Ensure complete NAP consistency across all directory listings and citations • Monitor reviews daily and manage responses according to established approval procedures • Track attorney profile performance and directory visibility trends • Monitor attorney recognitions, speaking engagements, awards, and media mentions • Prepare LinkedIn profile update briefs and maintain completion records • Maintain secure credential management procedures and profile change logs • Maintain dispute records, tracking logs, resolutions, and reimbursement documentation • Reconcile dispute credits against monthly Google Ads statements • Update attorney and employee biographies when credentials or information change • Organize and maintain marketing asset libraries, including logos, creative files, photography, videos, and brand resources • Publish prewritten content across social media channels and monitor engagement activity • Maintain business profiles across Google, Yelp, Bing, Apple, BBB, chamber directories, and legal directories • Manage and maintain Google Business Profiles for Seattle, Tacoma, Olympia, and Vancouver offices • Conduct monthly audits of all firm and attorney profiles to ensure accuracy and consistency • Test profile links and phone numbers to verify proper functionality and routing • Maintain Rainmaker compliance trackers, documentation, deadlines, and profile status records

🎯 Requirements

• Experience working in marketing operations, digital marketing support, CRM administration, or marketing coordination preferred • Comfortable performing data audits, quality control reviews and reporting tasks • Experience publishing and managing website content • Experience with data validation, reporting, and process tracking is a must • Ability to follow SOPs, manage recurring processes, and maintain exceptional accuracy • Experience supporting local SEO, online directory management, and profile maintenance preferred • Familiarity with legal, professional services, or multi-location business marketing environments is a plus • Comfortable working independently while managing multiple priorities and deadlines • Strong written and verbal English communication skills required • Ability to maintain confidential information and follow established workflows • Strong organizational and documentation skills • Comfortable reviewing data and identifying inconsistencies • Required Software and Tools: HubSpot, WordPress or similar CMS platforms, Microsoft Excel, Google Sheets, ChatGPT, Claude, or similar AI tools, Google Business Profile, Asana, Trainual, BrightLocal or similar citation management platform, CallRail, Google Local Services Ads Platform, Google Workspace • Detail-oriented • Highly organized • Process-driven • Analytical mindset • Strong problem-solving abilities • Excellent written communication skills • Time management • Data accuracy and validation • Marketing operations • CRM administration • Website content publishing • Local SEO support • Directory and citation management • Digital asset organization • Process documentation • Reporting and record keeping • Quality assurance • HubSpot proficiency • WordPress proficiency • Spreadsheet management • AI tool proficiency • Self-motivated • Accountability • Adaptability • Follow-through • Ability to learn new technologies quickly • Collaboration and teamwork • Professional judgment • Ability to work with minimal supervision • English and Spanish language skills

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification • Recruiter guidance throughout the application process

Apply Now

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