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Medical Records and Case Coordinator

🔥 44 minutes ago

💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Case Coordinator

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Job Duck's careers page, not through a job board

First seen by Remote Rocketship 44 minutes ago

Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Assist with incoming calls as part of the firm’s rotating phone coverage • Prepare medical chronologies, summaries, key documents, and demand packages using available tools and AI assistance • Support attorneys and legal staff with ongoing personal injury case management • Maintain organized and accurate case information in Filevine • Communicate with clients professionally through email, SMS, and telephone • Manage medical records, bills, balances, liens, and related case documentation • Support legal document preparation and additional case-related tasks as responsibilities expand • Progressively take on advanced responsibilities including lien management, medical chronologies, demand packages, and legal document preparation

🎯 Requirements

• Excellent written and verbal English communication • Strong organizational and document management skills • Professional client communication and service orientation • Detail-oriented approach to records, billing information, and case documentation • Ability to manage multiple responsibilities and shifting priorities • Adaptability and willingness to learn new legal processes • Strong interpersonal and collaboration skills • Professional and approachable communication style • Ability to work effectively with attorneys and legal support staff • Strong follow through and task management • Comfort handling telephone, email, and SMS communications • Ability to learn progressively and take on increasingly complex responsibilities • Familiarity with personal injury case workflows • Filevine proficiency preferred • Remote work aligned with Eastern Standard Time (EST) • Monday to Friday availability from 8:30 AM to 5:30 PM EST • Moderate call volume capacity • English and Spanish languages • CRM proficiency with FileVine • VOIP proficiency with RingCentral • Zoom proficiency

🏖️ Benefits

• Remote work opportunity • Gradual training and supportive work environment • Opportunity to take on more advanced responsibilities and grow in the position

Apply Now

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