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Personal Injury Case Manager I

🔥 1 minute ago

💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Job Duck's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Report claims and assist with claim related processes • Communicate with courts regarding case related matters and updates • Monitor case progress and help move files through each stage of the case lifecycle • Request and obtain medical records and supporting case documentation • Conduct client intake activities and gather necessary information and documentation • Identify and resolve case bottlenecks proactively • Track deadlines and outstanding items to ensure timely completion • Coordinate with attorneys and legal staff regarding next steps and case developments • Provide case updates and maintain regular communication with clients • Maintain accurate and organized records within the case management system • Follow up on outstanding requests with clients, medical providers, insurance companies, and third parties

🎯 Requirements

• Timezone: Eastern Standard Time (EST) • Schedule: Monday through Friday 8:30 AM to 5:30 PM EST • 3-5 years of experience as a Personal Injury Case Manager • Experience with Personal Injury is mandatory • Strong understanding of personal injury case workflows • Experience handling client communications and case documentation • Ability to manage multiple active cases simultaneously • Software and Tools: NEOS by Assembly, RingCentral, Microsoft Office Suite • Excellent follow-up and organizational skills • Ability to work independently and proactively • Strong attention to detail • Willingness to learn new processes and assume additional responsibilities as needed • Proactive and self motivated mindset • Strong follow through and task ownership • Ability to prioritize multiple deadlines effectively • Empathetic and client focused communication style • Professionalism and confidentiality • Critical thinking and problem solving skills • English and Spanish languages

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification company culture • Recruiter guidance through the application process

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