Personal Injury Intake and Case Manager I

🔥 18 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Follow up on outstanding requests with clients, medical providers, insurance companies, and third parties • Report claims and assist with claim-related processes • Communicate with courts regarding case-related matters and updates • Monitor case progress and help move files through each stage of the case lifecycle • Request and obtain medical records and supporting case documentation • Conduct client intake activities and gather necessary information and documentation • Identify and resolve case bottlenecks proactively • Track deadlines and outstanding items to ensure timely completion • Coordinate with attorneys and legal staff regarding next steps and case developments • Provide case updates and maintain regular communication with clients • Maintain accurate and organized records within the case management system

🎯 Requirements

• Availability to work Eastern Standard Time (EST) • Monday through Friday, 8:30 AM to 5:30 PM EST • Prior experience as a Personal Injury Case Manager, Intake Specialist, or Legal Assistant • Strong understanding of personal injury case workflows • Experience handling client communications and case documentation • Ability to manage multiple active cases simultaneously • Experience with NEOS by Assembly, RingCentral, and Microsoft Office Suite • Excellent follow-up and organizational skills • Ability to work independently and proactively • Strong attention to detail • Willingness to learn new processes and assume additional responsibilities as needed • Proactive and self-motivated mindset • Strong follow-through and task ownership • Ability to prioritize multiple deadlines effectively • Empathetic and client-focused communication style • Professionalism and confidentiality • Critical thinking and problem-solving skills • English and Spanish languages

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification workplace culture