Case Coordinator

Job not on LinkedIn

🔥 1 hour ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Case Coordinator

Where this job comes from

Posted on Medibank's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Medibank's site. Checked 35 minutes ago.

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Logo of Medibank

Medibank

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

✈️ Travel

Healthcare • Consulting • Travel

Medibank is a health insurance provider that offers a wide range of insurance products including health insurance for overseas students, visitors, and corporate clients. The company supports a community-focused approach to health and wellness, providing resources and opportunities for individuals to stay informed about health-related events and services. Medibank also emphasizes building a talent community through career opportunities and engagement with potential employees.

📋 Description

• Conduct clients’ initial phone assessment, care planning and goal setting • Coordinate in-home services for clients receiving care at home • Manage escalations and support frontline nurses in the community • Manage consumer care throughout the consumer journey, including onboarding, referral triage, initial care planning within scope of practice, care plan review and discharge • Provide telephone support, education and advice • Plan discharges, including referrals to long-term services • Monitor patient progress, identify risks and escalate concerns appropriately • Collaborate with multidisciplinary teams to ensure continuity of care • Maintain accurate clinical documentation and reporting in line with standards

🎯 Requirements

• Registered Nurse with current unrestricted AHPRA registration • Experience working in an acute setting (community/hospital) • Strong understanding of care coordination, case management, or complex care (highly desirable) • Digital proficiency and ability to work virtually • Excellent communication and relationship-building skills • Confident working independently while collaborating within a multidisciplinary team • Highly organised with strong clinical judgment and problem-solving skill • Applicants may be based interstate; role is based in Adelaide

🏖️ Benefits

• Full-time opportunity • Work from home • True flexibility • 7-day roster with shifts between 7am and 9pm

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