Customer Success Manager – Accounting Experience

🔥 38 minutes ago

🇫🇷 France – Remote

💵 €38k - €42k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

RCA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

RCA is a software publisher specializing in solutions for accounting professionals. Established for over 25 years, RCA collaborates closely with accounting experts and offers a suite of 13 specialized software solutions, including their innovative SaaS platform for collaborative pre-accounting. With around 250 employees and an annual revenue of €28 million, RCA is focused on innovation and providing a supportive work environment that encourages flexibility and teamwork.

📋 Description

• Support the activation and adoption of the MEG Premium software across a portfolio of clients • Mobilize the resources required to expand usage and maximize the impact of the solutions • Become the clients’ MEG point of contact for best practices, new features, removing obstacles, and sharing improvement feedback • Deliver Premium training sessions and provide post-training follow-up • Support accounting firms and their clients from onboarding onward • Drive portfolio engagement to achieve activation and replenishment targets • Host webinars, product demonstrations, and client events • Identify additional revenue opportunities and refer them to the sales teams • Monitor customer satisfaction and collect customer feedback and testimonials • Contribute to customer retention and brand advocacy • Propose improvements to the customer experience and MEG deployment • Work as part of a three-person team with a Sales Engineer and a Sales Representative, in coordination with Customer Success, Sales, and CSM Marketing teams

🎯 Requirements

• Experience in accounting-related roles • Strong interest in digital technologies • Open to both junior and experienced candidates • Willingness to travel throughout Southwestern France (Nouvelle-Aquitaine and Occitanie) • Permanent, management-level position • Position based in Lille or the surrounding area

🏖️ Benefits

• €10.50 SWILE meal card • Profit-sharing / PEE employee savings plan • Gift vouchers • Works Council (CSE) benefits • Leisure budget • Concierge service • Home office • RTT additional days off • Three additional paid days off (birthday, Whit Monday, and personal-life leave)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume