
11 - 50 employees
🏥 Healthcare
🧘 Wellness
🌍 Social Impact
Healthcare • Wellness • Social Impact
Grouper is a radically beneficial new form of healthcare that originated as Element3 Health. It allows individuals to get covered by their health plan for engaging in social activities with friends, offering membership coverage for groups, clubs, and other social engagements. Grouper is focused on health and wellness, particularly for active adults and aging populations, aiming to promote a more enjoyable and communal approach to health care.
Likely ghost job
🕒 June 25
🗣️🇺🇦 Ukrainian Required
Where this job comes from
Posted on Grouper's careers page, not through a job board
First seen by Remote Rocketship June 25
Still open on Grouper's site. Checked 4 hours ago.

11 - 50 employees
🏥 Healthcare
🧘 Wellness
🌍 Social Impact
Healthcare • Wellness • Social Impact
Grouper is a radically beneficial new form of healthcare that originated as Element3 Health. It allows individuals to get covered by their health plan for engaging in social activities with friends, offering membership coverage for groups, clubs, and other social engagements. Grouper is focused on health and wellness, particularly for active adults and aging populations, aiming to promote a more enjoyable and communal approach to health care.
• Play an important role in ensuring Ukrainian-speaking clients have a seamless and successful experience with our products. • Basic project coordination and collaboration with various teams to deliver exceptional service. • Help clients achieve their business objectives by providing expert support to the project manager. • Resolve customer requests initiated through various support channels, including telephone and online project requests. • Maintain detailed records of client interactions and project progress. • Generate reports on client issues and project status to inform continuous improvement efforts. • Communicate and collaborate with internal teams to ensure client requirements are met and exceeded.
• Graduate, or Minimum 6 months to 1 year of experience in a relevant area. • Self-motivated individual with the ability to work independently or as part of a team. • Capable of working under pressure to tight deadlines, demonstrating drive and commitment to delivery. • Knowledge of cloud deployment models and validation of post-deployment service operations. • Excellent documentation, reporting, communication, and interpersonal skills are essential. • Strong awareness of digital security practices and protocols. • Fluent in Ukrainian and English, with excellent written and verbal communication skills in both languages. • Proven experience in a customer-facing role, ideally in a tech or SaaS environment. • Strong problem-solving abilities and a proactive approach to client support. • Experience managing projects, with the ability to juggle multiple tasks and priorities. • Strong organizational skills and attention to detail. • Comfortable using various software tools and technologies. • Ability to quickly learn and understand new SaaS products and features.
• Professional development opportunities • Flexible working arrangements
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