AI Operations

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🕒 May 26

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• This role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. • Design and deploy AI outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration. • Move beyond isolated AI experiments by building repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools. • Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability. • Support the evolution of JumpCloud’s outbound programs through AI targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration. • Rapidly prototype, deploy, measure, and improve GTM workflows with a strong bias toward execution and measurable business impact.

🎯 Requirements

• Hands-on experience working within modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms. • Experience building and maintaining workflows across tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms. • Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management. • In-depth understanding of how MCPs work and demonstrated experience applying best practices for MCP utilization and efficiency. • Practical experience applying AI and automation to GTM workflows beyond experimentation. • Experience working with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems. • Familiarity with APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes. • Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is a plus. • Proven ability to independently build and operationalize workflows from idea → deployment → iteration. • Comfortable using no-code, low-code, and lightweight coding approaches to deliver solutions quickly. • Strong troubleshooting mindset with the ability to identify bottlenecks and improve workflow reliability at scale. • Ability to partner effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute quickly. • Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. • Highly self-directed and execution-oriented with a strong bias toward action. • Comfortable operating in ambiguity and iterating quickly as priorities evolve. • Motivated by solving operational problems and building systems that create measurable business impact.

🏖️ Benefits

• JumpCloud® is an equal opportunity employer. • We care deeply about the people that we work with and want to see everyone succeed.