Operations Executive

🕒 September 2

🇪🇬 Egypt – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Justlife (previously Justmop)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

👥 B2C

🧘 Wellness

B2C • Wellness • Home Services

Justlife is a super app for a variety of home services, operating primarily in the United Arab Emirates, Saudi Arabia, and Qatar. The app offers an extensive range of services including home cleaning, salon and spa services, A/C cleaning, pest control, lab tests at home, and more. The company prides itself on providing top-quality, reliable services with highly rated professionals and same-day availability. Users can book and manage appointments easily, enhancing their convenience. Justlife's commitment to excellence ensures that customers receive exceptional service delivered by well-trained professionals.

📋 Description

• Drive fulfillment rates up by closing supply-demand gaps • Maintain healthy professional utilization and reduce unfulfillment • Resolve customer issues quickly and empathetically • Own accurate reporting on utilization, unfulfillment, and quality • Run outbound calls to quality-grading standards • Contribute to operational improvement projects • Learn tools, CRM, and fulfillment metrics; own daily reports • Take ownership of fulfillment and utilization targets • Lead a small efficiency improvement • Handle customer escalations in the assigned area

🎯 Requirements

• 1–3 years in operations or customer support, ideally in a fast-paced or startup environment • Fluent Arabic and solid working English • Comfortable in Excel/Google Sheets, reading metrics, and acting on data • Experience in the service industry or an on-demand/marketplace business is nice to have • Familiarity with CRM systems and operational tooling is nice to have • Must be currently based in Egypt • Comfortable working a 6-day schedule with a total of 6 days off monthly

🏖️ Benefits

• Fast, real career progression and internal mobility • Mentorship, coaching, and on-the-job learning • Fair, objective performance system • Flexible elements where the role allows • Extra day off on your birthday • Free Justlife credits to use Justlife services