Senior Director, Professional Services

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🌐 Netherlands, Spain, +2 more countries – Remote

🇳🇱 Netherlands – Remote 🇪🇸 Spain – Remote 🇿🇦 South Africa – Remote 🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kaleris

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

💰 Venture Round on 2020-01

Logistics • Consulting • Manufacturing

Kaleris is a provider of comprehensive supply chain solutions that optimize logistics operations for a wide range of industries. The company offers an unparalleled execution and visibility platform, integrating yard management systems, transportation management systems, terminal operating systems, and maintenance and repair operations to ensure efficient, safe, and environmentally friendly logistics processes. With a track record of serving some of the largest organizations globally, Kaleris is committed to streamlining the transportation of goods through connectivity and real-time data analytics, empowering businesses, especially in the automotive, consumer goods, and retail sectors, to achieve enhanced efficiency and cost control. The company stands as a leader in the supply chain ecosystem, providing critical technology for ports, terminals, shipping lines, and shippers worldwide.

📋 Description

• Lead the N4 Professional Services practice across Europe, the Middle East, and Africa • Sell services in partnership with Sales • Lead delivery and practice management • Drive AI-enabled delivery through AVA and standardized methodology to accelerate Time to Value • Partner with Sales to position, scope, and close N4 services engagements • Meet or exceed regional financial and operational goals • Lead adoption of AI-enabled methods and standardized delivery frameworks • Drive outcome-based commitments and zero failed go-lives • Build relationships with senior operations and Information Technology leaders at key EMEA customers and partners • Manage multiple managers and delegate effectively • Own regional Revenue, Utilization, and Margin • Develop and execute strategies for regional growth and profitability • Develop the coaching capability of Senior Managers, Managers, and Directors • Own the annual regional Professional Services talent review with Human Resources • Inspire teams and build a culture of transparency, accountability, and continuous learning • Contribute to port and terminal industry forums and thought leadership positioning Kaleris Professional Services as premium

🎯 Requirements

• 15+ years of experience • At least 10 years directly managing others, including managers • Leadership of teams delivering Terminal Operating System or comparable enterprise application implementations and upgrades • Proven customer-facing experience, including pre-sales, scoping, and executive engagement • Deep expertise in digital transformation and AI-driven delivery • Port, terminal, or supply chain experience preferred • English required • Ability to manage multiple managers and delegate effectively • Ability to communicate vision and priorities clearly and engage confidently at C-level • Ability to present dashboards and Key Performance Indicators in management meetings

🏖️ Benefits

• Equal opportunity employer • Inclusive environment committed to diversity • AI-enabled delivery through AVA and standardized methodology (professional work approach)

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