Remote Customer Relations Representative

Job not on LinkedIn

🕒 March 27

🏢 Nantes – Onsite

💵 €1.8k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 41%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Keolis Group

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🚗 Transport

💰 Private Equity Round on 2007-03

Logistics • Transport

Keolis Group is a global leader in transportation services and public transportation management. It operates various modes of transport including buses, trains, and trams in multiple countries, aiming to enhance the mobility of people while promoting sustainable and innovative transport solutions.

📋 Description

• Reporting to the Team Leader, the Customer Relations Representative promotes the image of the contracting clients • Build customer loyalty through the quality and relevance of responses provided • Handle incoming and outgoing calls • Identify the purpose of the call (information, complaint, assistance, etc.) • Ensure effective follow-up of customer interactions • Administrative processing and case/file follow-up • Apply guidelines related to applicable certifications and labels • Contribute to the continuous improvement of customer service

🎯 Requirements

• Education: High school diploma (Bac) to Bac+2 (up to two years of post-secondary education) • Ideally 1 to 2 years of experience in a contact center • Demonstrates quick thinking, logical reasoning and responsiveness • Enjoys working as part of a team • Strong interpersonal skills with excellent written and verbal communication • Committed to delivering high-quality service • Curious and proactive, able to make constructive suggestions

🏖️ Benefits

• Remote work (up to 3 days per week) • Employee representative committee (CSE) • Employee savings plan • Sustainable Mobility Allowance • 75% reimbursement of transport costs • Solidarity engagement (Kisio gives each employee the opportunity to dedicate a half-day per year to a high‑impact social mission)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume