Experienced Systems & Network Helpdesk Administrator

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🕒 March 24

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Kincy

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

Enterprise • Cybersecurity • B2B

Kincy is an IT services and consulting firm with more than 20 years of experience helping SMEs, startups and mid-sized companies manage and run their information systems. Based in Paris, Marseille and Papeete with about 65 employees, Kincy offers SI governance and IT steering, IT operations and maintenance, and project management and integration, complemented by cybersecurity and continuous-improvement (Kaizen) services. The company provides outsourced IT functions and technical support to clients with or without internal IT teams.

📋 Description

• Provide high-quality technical support to users on behalf of our clients • Diagnose and resolve IT issues (hardware, software, networks) remotely for clients • Provide user support, train, and advise on IT best practices • Contribute to the continuous improvement of IT services, including updating technical documentation

🎯 Requirements

• Master's degree in Computer Science (Bac+5) or equivalent • 3 years of experience in an IT user support role (Helpdesk) • Strong knowledge of systems and network architectures • Excellent spoken French (C2) • Good command of English (minimum B2)

🏖️ Benefits

• Access to online training