Billing Squad Lead, SAP BRIM, Senior

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🔥 7 minutes ago

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Keep IT Simple

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1988

🔒 Cybersecurity

Cybersecurity • Cloud • Consulting

Keep IT Simple (KIS) is an IT services and solutions provider based in Silicon Valley, serving customers throughout California and beyond since 1988. They specialize in providing expertise in cybersecurity, virtualization, cloud solutions, and consulting for network infrastructures, helping clients navigate and solve complex IT challenges. KIS is dedicated to delivering comprehensive, cost-effective IT solutions and exceptional customer service.

📋 Description

• Act as the Product Owner for the Billing project; • Design and ensure that the solutions and features proposed during the project meet the company’s Billing needs (Invoicing, ERP integration and Collections); • Monitor project and involved squads’ deliveries (integrations and satellite products) to meet invoicing requirements; • Monitor the product, identifying improvement opportunities in features, processes or integrations; • Oversee day-to-day product operation, identifying improvement opportunities (systems or performance); • Understand and direct the squad on tickets involving incidents, fixes and enhancements, interacting with other squads or business owners (BOs) whenever necessary; • Prioritize the backlog by interacting with the billing business owner, giving priority to deliveries that generate the most value for the company; • Report executive and operational status periodically (routine) or when incidents occur; • Keep product documentation up to date: features, rules and architecture; • Collaborate with the company BI team to evolve dashboards and reports related to Billing and Collections together with the BO; • Monitor product KPIs and propose creation of new indicators and metrics whenever deemed necessary.

🎯 Requirements

• Degree in IT or related field; • Knowledge and experience with billing processes and solutions; • Experience with billing tools implemented in Brazil; • MS Office, Teams, Excel, PowerPoint, Azure DevOps (ADO) / Jira; • Experience with SAP S/4HANA; • Experience with SAP BRIM; • Experience working as a Product Owner; • Strong experience with Agile methodologies; • Discovery techniques; • OKRs; • Ability to write user stories clearly and concisely; • Task organization and backlog prioritization in collaboration with business areas; • Ability to run ceremonies such as refinement, planning, daily stand-ups, review and retrospective; • Break down user stories and tasks into atomic units.

🏖️ Benefits

• 100% remote