Senior Technical Writer

Job not on LinkedIn

🔥 11 minutes ago

🇮🇹 Italy – Remote

💵 €58k - €78.4k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

📦 Logistics

🔌 API

💰 $100M Series D on 2021-02

Consulting • Logistics • API

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Develop, write, and edit technical documentation, including API docs, developer guides, reference documentation, and release notes • Collaborate with product managers, engineers, and other documentation writers to gather information and ensure documentation accuracy and completeness • Research technical information by interacting with subject matter experts, analyzing product specifications, and testing software • Test documentation content and software features to validate accuracy • Use CLI tools to test and document software features • Manage and maintain existing documentation through updates, revisions, and deprecation of outdated content • Implement and improve documentation processes and standards, including document management and Git-based version control • Review documentation for technical accuracy and adherence to established guidelines • Contribute to project planning and management for documentation deliverables • Participate in product management discussions to align documentation with product strategy • Own documentation strategy for a specific product area, prioritizing work based on adoption, support burden, user behavior, support tickets, and adoption data • Partner with product and field teams to identify documentation gaps and propose content investments

🎯 Requirements

• 3+ years of experience in technical writing within a software development environment • Proven expertise in software documentation, including API documentation and developer guides • Understanding of API testing and experience with relevant tools • Proficiency with Command Line Interface (CLI) • Experience or an interest in AI • Solid experience with Git for version control and collaboration • Demonstrated ability to perform thorough research and synthesize complex technical information • Excellent written and verbal communication skills, with a keen eye for detail and accuracy • Experience with documentation maintenance, document management, and document reviewing processes • Experience treating a documentation area like a product, setting priorities based on user impact and adoption • Ability to work independently and collaboratively in a fast-paced environment • Strong problem-solving and debugging skills

🏖️ Benefits

• Health, dental, and vision insurance • Paid holidays and PTO • Professional development opportunities and tools