Senior UX Researcher

🔥 12 hours ago

🇮🇳 India – Remote

💵 ₹1.4M - ₹1.8M / year

⏰ Full Time

🟠 Senior

🔬 UX Researcher

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Koru UX Design

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Koru UX Design is an award-winning user experience design agency specializing in UX solutions for healthcare product teams. The company has completed over 1500 healthcare UX projects, servicing both startups and established industry leaders. Koru UX Design provides seamless UX collaboration to help healthcare companies launch products confidently, optimize current offerings, and scale faster through embedded design services. With expertise in UX audits, rapid prototyping, and agile design, they cater to growth-focused companies seeking to enhance user experiences. Recognized globally for their UX excellence, Koru UX Design focuses on creating intuitive and consistent user experiences in complex fields like telehealth, EHR, and patient management, while addressing industry-specific challenges such as security and privacy, regulatory compliance, and high-stakes use cases.

📋 Description

• Own and lead UX research activities across discovery, concept validation, and usability phases • Plan, conduct, and synthesise user interviews, usability testing, stakeholder interviews, and journey mapping • Create actionable outputs such as personas, user journeys, service blueprints, and research reports • Proactively identify users through clients, internal teams, or customer success • Translate research insights into product opportunities and design inputs • Collaborate with UX designers, product managers, and front-end teams throughout the design process • Help shape the research practice as it scales, including mentoring junior team members when needed • Identify new research opportunities within existing client engagements to extend project reach

🎯 Requirements

• 3–6 years of hands-on UX research experience (not internships or academic) • Direct experience conducting research for enterprise or B2B products (SaaS, healthcare, platforms, or internal tools) • Comfort working with US-based users and stakeholders, and ability to adapt research communication accordingly • Strong system-level thinking: ability to map workflows, identify gaps, and untangle complex journeys • Ability to handle open-ended, ambiguous briefs and drive the process • Familiarity with creating journey maps, service blueprints, or ecosystem maps • Excellent verbal and written communication, with ability to explain research to cross-functional teams • Experience in healthcare, automation, or other complex, high-stakes domains (bonus) • Exposure to continuous discovery practices alongside product teams (bonus) • Comfort engaging with product owners and client stakeholders to shape research direction and priorities (bonus)

🏖️ Benefits

• Opportunities for growth and continuous learning (LinkedIn learning & professional trainings) • Flexible working hours and remote options • A collaborative and innovative team culture • Opportunity for career growth and leadership roles • Equal opportunity employer committed to diversity and an inclusive environment

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