Senior Director of Product – P2P Marketplace, Platform

Job not on LinkedIn

🔥 0 minutes ago

⛩ Asia – Remote

💵 $134.2k - $298.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Kraken Digital Asset Exchange's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Set the P2P vision, business objectives and roadmap • Prioritize markets, customer segments and payment methods based on demand, competition, economics and regulatory requirements • Develop merchant acquisition, onboarding, incentives and retention strategies • Build dependable liquidity, competitive pricing and payment-method coverage with commercial and local teams • Define fee structures and incentive programs • Improve revenue, transaction costs and contribution margin with finance and commercial partners • Lead development of matching, escrow, order management, payment confirmation, transaction limits, merchant controls and dispute handling • Build reusable platform capabilities and integration requirements for multiple Payward products • Define transaction workflows, exception handling and acceptance criteria • Use customer research and transaction data to improve interfaces, reduce friction and increase completion • Partner with risk, compliance, legal and operations on verification, fraud prevention, disputes and appeals • Lead cross-functional launch planning and establish market operating processes • Track liquidity, order completion, time to trade, repeat usage, disputes, fraud losses and platform reliability • Align senior stakeholders, partner with engineering and develop product talent as the platform scales

🎯 Requirements

• Demonstrated record of launching and scaling a crypto P2P marketplace in APAC, ideally including a launch from zero • Senior product leadership experience with responsibility for strategy, roadmaps and measurable commercial outcomes • Deep understanding of merchant operations, two-sided liquidity, pricing, incentives and the economics of P2P trading • Practical knowledge of APAC payment methods, local banking and wallet ecosystems, and how customer behavior differs across markets • Experience building shared platform capabilities used by multiple products, channels or external partners • Strong judgment about fraud, payment verification, transaction disputes and the operational realities of running a financial marketplace • Technical fluency across APIs, transaction lifecycles, payment integrations and reliable financial systems • Ability to influence senior stakeholders and lead through partnerships with engineering, interface product teams, operations, risk and commercial teams • More than 6 years working in Product • Fluency in one or more APAC languages is nice to have • Experience expanding P2P across several APAC markets is a nice to have • Experience with stablecoins and local fiat on/off-ramps is a nice to have • Experience building and leading product teams is a nice to have

🏖️ Benefits

• Equity program • Bonus program • Wellness allowance • Medical benefits [US Only] • Dental benefits [US Only] • Vision benefits [US Only] • 401(k) [US Only] • Dogfooding requirement and access to Kraken products

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