Investigator Support Assistant, German Speaker

🔥 1 hour ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

✨ Investigator

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇩🇪 German Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Labcorp

Labcorp

10,000+ employees

Founded 1969

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Notify investigator sites, sponsors, and affiliates of laboratory results, sponsor-determined flags, and test cancellations according to the Statement of Work • Monitor, track, and resolve accession holds, informing the Supervisor and associated Project Manager of delays • Update databases with appropriate information and inform personnel of additional testing needs • Support sites and sponsors with project-related questions by phone and email • Adhere to management communications, meetings, and Standard Operating Procedures • Assist with implementing global processes and procedures • Track and report metrics within agreed timelines • Document and resolve service failures, escalating incomplete resolutions to management • Act as liaison for internal and external clients • Communicate investigator site needs during policy and procedure discussions • Prioritize patient safety and promptly escalate safety issues • Explore investigator needs before implementing new processes and procedures

🎯 Requirements

• High school degree • 6 months or more of experience in customer service • Fluency in English and German • Self-motivated with strong verbal communication skills • Attention to detail and good organizational skills • Team player with an ability to work independently • Ability to handle multiple tasks and multiple distractions while maintaining a professional manner • Ability to work from 11AM to 8PM EET or other hours if required

🏖️ Benefits

• Remote work arrangement • Full-time employment • Monday-Friday work schedule • Saturday shift only once every 2 months

Apply Now

Similar Jobs

🕒 August 6

ICON plc

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Site Payment Associate configuring and maintaining investigator payments for ICON, a global clinical research organisation. Reviewing trial agreements, budgets, payment terms, and site payee documentation.