Team Supervisor, Client Delivery – 1-year contract

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🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Supervisor

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Supervise day-to-day operations of assigned customer or functional team members • Ensure appropriate resource allocation to implement and execute project plans • Manage workload balance and participate in resource management across global teams • Ensure consistent implementation, use, and review of SOPs • Coordinate and monitor progress toward team goals • Implement, monitor, and report performance metrics and take corrective action • Execute departmental strategy • Develop the team and ensure a competent workforce within budget • Establish and monitor performance objectives for direct reports • Complete timely, documented performance evaluations • Manage customer complaints, issues, concerns, and service failures through resolution • Drive continuous improvement, quality, productivity, and preventative action • Apply best practices for budget and risk management • Maintain accurate systems reflecting workload and timelines • Lead client relationship activities and manage customer milestones • Consult customers regarding decisions, needs, and success criteria • Collaborate across Central Laboratory Services functions and business units • Assist leadership with team supervision and operations • Lead centralized onboarding, mentoring, and coaching for Study Design Leads • Facilitate cross-team mentoring groups and learning communities • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent • 3 or more years of experience in clinical research in a client-facing role • 1 or more years of experience in Central Laboratory Services • 1 or more years of experience in coaching or mentoring peers • Preferred: Bachelor’s degree in life science, medical, scientific, technical, or laboratory-related discipline • Preferred: 1 or more years of people leadership experience • Fluency in English • Advanced customer service expertise and strong commitment to client satisfaction • Excellent written, verbal, and interpersonal communication • Strong planning, organizational, and analytical problem-solving capabilities • Proven ability to drive continuous improvement and enhance operational efficiency • Experience in team building, influencing stakeholders, and resolving conflicts effectively • Consistent record of successfully completing projects and meeting objectives • Strong change-management skills

🏖️ Benefits

• 1-year temporary contract • Monday to Friday schedule • Standard hours • Centralized onboarding, mentoring, and coaching opportunities • Cross-team mentoring groups and learning communities • Trusted environment promoting collaboration, networking, and continuous learning

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