Team Leader – Underwriting Assistant

🕒 August 21

🇵🇱 Poland – Remote

💵 zł16.7k - zł21.7k / month

⏰ Full Time

🟠 Senior

📋 Underwriter

👻 Ghost score 8%

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Ledgebrook

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🛡️ Insurance

🤝 B2B

💸 Finance

💰 $65M Series C on 2025-07

Insurance • B2B • Finance

<Ledgebrook> is a tech-enabled Excess & Surplus (E&S) managing general agent (MGA) that provides fast, data-driven quoting and underwriting services to wholesale brokers. Ledgebrook combines a next-generation tech stack, modeling and analytics, and experienced underwriters to deliver rapid, streamlined submissions and casualty products such as general liability and professional liability.

📋 Description

• Lead, coach, and develop a growing team of Underwriting Support Analysts. • Manage day-to-day team operations, workload distribution, priorities, and performance. • Hold regular check-ins, provide constructive feedback, and support team members’ insurance and professional development. • Support recruitment, onboarding, training, and development of new team members. • Oversee underwriting support across the submission lifecycle, including submission review, account clearance and set-up, data entry, documentation, endorsements, renewals, and pre- and post-bind activities. • Ensure submission triage aligns with underwriting appetite, guidelines, and delegated underwriting authorities. • Ensure required information is obtained from brokers and underwriting files are complete, accurate, and maintained. • Partner with Underwriters and Operations teams to identify priorities, resolve issues, and maintain efficient workflows. • Monitor work quality and accuracy and ensure adherence to procedures, compliance requirements, and service standards. • Identify opportunities to simplify, improve, and scale underwriting support processes and workflows. • Support implementation and adoption of new processes, tools, and technologies. • Provide feedback to Product, Technology, Operations, and other stakeholders on system and workflow improvements. • Build a positive, collaborative, high-performing team culture focused on ownership, quality, continuous improvement, and customer service.

🎯 Requirements

• Proven experience in the insurance industry, ideally within underwriting support, underwriting operations, or a related function. • Strong understanding of underwriting support processes, including submission management, account clearance and set-up, documentation, and pre- and post-bind activities. • Understanding of underwriting appetite, guidelines, delegated underwriting authorities, and basic underwriting data analysis. • Previous experience leading, managing, coaching, or developing team members. • Experience managing operational workloads, priorities, and deadlines in a process-driven environment. • Excellent English written and verbal communication skills. • Experience building successful relationships with Underwriters, brokers, and various internal and external stakeholders. • Strong customer focus and ability to work effectively in a fast-paced environment. • Strong organizational and prioritisation skills, with the ability to balance multiple tasks and competing priorities. • Excellent problem-solving skills and the ability to drive initiatives and process improvements. • Strong communication and collaboration skills, with the ability to work effectively across different teams and functions. • Self-driven approach with a strong sense of ownership and responsibility. • Demonstrated attention to quality, accuracy, and self-discipline. • Comfortable with MS Office Suite and Google Workspace applications. • Experience managing or supporting teams within an MGA, insurtech, carrier, or similar insurance environment. • Prior startup or scale-up experience. • Experience building, improving, or scaling underwriting support processes. • Experience working with modern underwriting systems, workflow tools, or insurance technology. • Bachelor’s or Master’s degree in Economy, Finance, Business Affairs, Risk Management or a related field.

🏖️ Benefits

• 100% Remote Work • Unlimited Paid Time Off • Private Healthcare (Lux Med) • Helping Hand Program • Meaningful Equity • High-Growth Startup Environment • Exposure to the U.S. Insurance Market • Career Growth Opportunities • International Team & Cross-Border Collaboration

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