LegalMatch
51 - 200 employees
Founded 1999
⚖️ Legal
🏪 Marketplace
Legal • Marketplace
LegalMatch is an online attorney-client matching and lawyer referral platform that helps individuals and businesses find licensed, local attorneys for specific legal issues. Users post a case for free and receive responses from pre-screened lawyers who provide profiles, fee information, and client ratings; attorneys can join to receive leads and market their practice. The service includes an extensive online law library, serves clients in the U. S. and Canada, and has facilitated millions of posted cases over its multi-decade operation.
Legal Intake Specialist – Night Shift
Job not on LinkedIn
🔥 3 hours ago
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LegalMatch
51 - 200 employees
Founded 1999
⚖️ Legal
🏪 Marketplace
Legal • Marketplace
LegalMatch is an online attorney-client matching and lawyer referral platform that helps individuals and businesses find licensed, local attorneys for specific legal issues. Users post a case for free and receive responses from pre-screened lawyers who provide profiles, fee information, and client ratings; attorneys can join to receive leads and market their practice. The service includes an extensive online law library, serves clients in the U. S. and Canada, and has facilitated millions of posted cases over its multi-decade operation.
📋 Description
• Make outbound calls to guide potential clients through legal intake. • Follow up after attorney responses to encourage client engagement. • Handle inbound inquiries and listen actively to client concerns. • Record accurate client and case information in our CRM. • Meet daily and weekly call and conversion goals. • Represent LegalMatch clearly, professionally, and empathetically. • Manage objections and rejections with professionalism. • Participate in coaching and apply feedback actively. • Collaborate with teammates to improve service delivery. • Report any blockers or availability issues promptly.
🎯 Requirements
• Background in legal intake, customer service, or client success. • Excellent verbal communication and active listening skills. • Comfortable with CRM tools and remote tech (PC, headset, internet). • Can manage multiple tasks with minimal supervision. • Experience with AI call tools is a plus. • Law grads, paralegals, and career-shifters are welcome. • We’re looking for someone who is: • Be proactive and focused on results • Solve complex problems, even under pressure • Have a “can-do” attitude to resolve issues efficiently • Pursue continuous improvement in processes and systems • Work well with teams and communicate effectively
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