AML Operations Analyst – Fraud

🔥 1 minute ago

🇳🇬 Nigeria – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

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Logo of LemFi

LemFi

201 - 500 employees

Founded 2020

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 $53M Series B - LemFi on 2025-01

Consulting • Insurance • Logistics

LemFi is building the go-to financial app for the Global South, enabling customers to spend, save, send, and grow their wealth all in one place. The app addresses the barriers to fair and affordable financial services faced by many when moving countries, offering features like international transfers, multi-currency accounts, savings, and financial tools. With over 2 million customers globally, LemFi empowers people to support their families, build financial stability, and stay connected from anywhere in the world.

📋 Description

• Review fraud alerts and cases and make timely decisions to block, restrict or release activity • Investigate card funding fraud, account takeover, APP scams, first-party fraud and coordinated account networks using device, IP, transaction and identity data • Review fraud reports and recall requests from customers, banks and payment partners • Take action on affected accounts and respond within agreed SLAs • Review card disputes, gather evidence and submit chargeback responses within deadlines • Respond to fraud-related customer tickets with clarity, professionalism and empathy • Identify emerging fraud trends and suggest rule or control changes • Escalate cases involving money-laundering concerns to the AML team • Collaborate with product, engineering and payments teams to improve fraud rules and controls • Report to the FinCrime Operations Manager • Participate in a role-based skills assessment, hiring manager interview and bar raiser interview

🎯 Requirements

• 1–3 years of fraud experience in a fintech, payments company or bank • Hands-on experience with card fraud, chargebacks, APP scams and account takeover investigations • Experience handling fraud reports and recall requests from banks and partners • Understanding of fraud rules in the markets LemFi operates in, including APP scam reimbursement and card scheme dispute rules • Familiarity with KYC and ID verification checks is a plus • Ability to make defensible decisions independently and quickly • Strong written and verbal communication skills in English • Good skills in Google Sheets or Excel • SQL or Metabase is a plus • CFE, CAMS or ICA certification is a plus • Excellent organisational skills and strong attention to detail • Willingness to work shifts, including weekends and public holidays • Sound judgement when assessing customer and transaction risk • Ability to spot inconsistencies and red flags • Ownership of decisions and cases through completion • Comfort working in a fast-changing environment and under time pressure • Ability to use alert and case data to support accurate decision-making • Ability to work well with global teams

🏖️ Benefits

• Room to own real problems • Global impact • Opportunities to develop skills and grow within the Compliance Operations team • Opportunities to move across Transaction Monitoring & Sanctions, Customer Due Diligence, Fraud, and Investigations • 24/7 operation with shift scheduling, including weekends and public holidays

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