Technical Writer

Job not on LinkedIn

🕒 October 2

🇪🇪 Estonia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔏 Technical Writer

🚫👨‍🎓 No degree required

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Linnworks

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

📦 Logistics

📣 Marketing

💼 Consulting

💰 Private Equity Round on 2021-09

Logistics • Marketing • Consulting

Linnworks is a company that provides a connected commerce platform designed for complex fulfillment processes. It offers advanced inventory management, order management, and warehouse management systems. Linnworks is tailored for ecommerce sellers, multiproduct sellers, third-party logistics providers, Amazon FBA, and recommerce sellers, providing tools for inventory management, multichannel listings, shipping management, and stock forecasting. With over 15 years of experience and 100+ integrations, Linnworks empowers ecommerce and retail brands to streamline their operations, enhance inventory accuracy, and scale efficiently. It is renowned for its seamless communication between sales channels and is a trusted partner for top ecommerce and retail brands worldwide.

📋 Description

• Write and maintain user guides, help center articles, release notes, API documentation, and in-app content • Partner with Product Managers and Engineers to understand new features ahead of release and translate them into customer-facing documentation • Interview subject matter experts to extract and structure technical information • Own documentation projects end-to-end, from planning and drafting through review, publishing, and maintenance • Audit and refresh existing documentation as the product evolves • Work within and help evolve the style guide, templates, and content standards • Collaborate with Support and Customer Success to identify documentation gaps based on customer questions and tickets • Contribute to information architecture decisions for the docs site/help center • Use analytics and customer feedback to measure content effectiveness and prioritise updates • Occasionally support other content needs, including release announcements, internal knowledge base articles, and onboarding materials

🎯 Requirements

• 2+ years of professional technical writing experience, ideally in a SaaS, software, or technology environment • Proven ability to explain complex technical concepts simply for a non-technical or semi-technical audience • Strong written English — grammar, clarity, tone, and structure • Experience working directly with engineers and/or product managers to gather technical information • Experience using AI writing/authoring tools to accelerate drafting or content audits • Familiarity with a documentation/help center platform such as Confluence, Zendesk Guide, ReadMe, GitBook, ClickHelp, MadCap Flare, or similar • Basic understanding of software development concepts, including APIs, releases, bug vs. feature, and staging vs. production • Experience with version control or structured content workflows, such as Git, Markdown, or a CMS-based review process • A strong portfolio of published documentation samples • Self-directed and organised, with the ability to manage multiple documentation projects and deadlines simultaneously • A background or interest in information architecture and taxonomy design • Familiarity with Markdown, HTML/CSS basics, or static site generators such as Docusaurus, Hugo, or Jekyll • Nice to have: Experience with DITA/XML or structured authoring/single-sourcing • Nice to have: Experience documenting REST or GraphQL APIs, including reading OpenAPI/Swagger specs • Nice to have: Exposure to localization/translation workflows for multi-language documentation • Nice to have: Basic screen recording/video or GIF creation skills for tutorials • Nice to have: Familiarity with UX writing or in-app microcopy • Nice to have: Experience with content analytics, such as Google Analytics or docs-specific analytics • Nice to have: Prior experience in a fast-growing startup or scale-up environment • Nice to have: Basic scripting or command-line comfort

🏖️ Benefits

• Remote & flexible working – with hybrid options in London or Chichester • Laptop & home office budget – 500 EUR to set up your ideal workspace • Private Medical Insurance with Aviva, including Dental & Optical • Group Life Insurance & Yulife Wellbeing & Rewards • Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace • EAP confidential benefit – 24/7 access to compassionate guidance & expert advice • 25 days holiday + bank holidays • Training, support, and personal development

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