Technical Account Manager

🔥 1 hour ago

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Localpayment

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

🔌 API

🤝 B2B

Fintech • API • B2B

Localpayment is a payments infrastructure company that provides a single API to power secure, seamless cross-border payments in emerging markets. Part of Aleph Group, Localpayment offers pay-in and pay-out capabilities, treasury and FX services, virtual accounts, on/off ramps for crypto, fraud protection, smart routing and multi-currency conversion. It targets businesses (advertisers, digital platforms, fintechs and marketplaces) with a strong Latin America footprint and a roadmap for global expansion, enabling high success rates and local bank coverage to scale cross-border commerce.

📋 Description

• Serve as the main technical point of contact for assigned enterprise clients. • Manage and coordinate the technical onboarding and integration of new clients with Localpayment’s platform. • Work closely with client engineering and product teams to troubleshoot, resolve issues, and ensure smooth operations. • Collaborate with internal teams (Product, Operations, Compliance, IT Support) to design and deliver tailored payment solutions. • Proactively monitor client performance and provide insights to improve efficiency, reliability, and customer satisfaction. • Translate client needs and feedback into actionable requirements for internal teams. • Conduct product and API training sessions for client technical teams. • Represent Localpayment in technical discussions, workshops, and strategic meetings with clients.

🎯 Requirements

• 5+ years of experience in technical account management, solutions engineering, or client-facing technical roles. • At least 2 years in the fintech sector. • Strong technical background in APIs, payment systems, or system integrations. • Proven ability to manage complex technical implementations and long-term client relationships. • Excellent problem-solving and troubleshooting skills. • Ability to communicate effectively with both technical and non-technical stakeholders, including C-Level executives. • Fluent in Chinese and English; additional languages are a plus.