Payment Operator

Job not on LinkedIn

🔥 6 minutes ago

⛩ Asia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Operator

👻 Ghost score 10%

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Logo of Ludicrum

Ludicrum

51 - 200 employees

📣 Marketing

📦 Logistics

🏨 Hospitality

Marketing • Logistics • Hospitality

Ludicrum is a company that specializes in providing cutting-edge iGaming solutions, aiming to redefine the boundaries of entertainment through innovation. With a focus on creativity and impactful change, Ludicrum offers a range of services including customer support, digital marketing, finance and reporting, and product development. The company is driven by a youthful and goal-oriented team, dedicated to delivering quality and excellence for their clients. Ludicrum fosters a collaborative and supportive work environment, emphasizing professional growth and a dynamic company culture.

📋 Description

• Process incoming and outgoing payments accurately and efficiently. • Verify transaction details and maintain accurate payment records across financial systems. • Handle refunds, payment adjustments, and transaction discrepancies. • Identify and resolve payment-related issues with team members. • Support Shift Leaders and Managers with daily operational and payment-related tasks. • Share knowledge and guide junior Payment Operators. • Stay current with payment procedures, systems, and operational updates. • Contribute ideas and feedback to improve workflows, efficiency, and team performance. • Work rotating shifts based on CET/CEST in a 24/7 operation.

🎯 Requirements

• Solid understanding of payment processing fundamentals and financial transactions. • Strong attention to detail and ability to handle payment information accurately. • Excellent organizational and time management skills, with ability to prioritize multiple tasks. • Good written and verbal communication skills. • Proactive, solution-oriented mindset and ability to resolve issues efficiently. • Collaborative attitude, with ability to work independently and support teammates. • Willingness to learn, adapt to new processes, and continuously develop skills. • Willingness to work a rotating three-shift schedule, five days per week, including weekends and public holidays, as part of a 24/7 operation. • Resume/CV submitted in English. • Previous payment processing, financial operations, or similar experience is nice to have. • Familiarity with Slack and Discord is nice to have. • Customer service or other client-facing experience is nice to have.

🏖️ Benefits

• Flexible and Remote Working: Work from anywhere, supporting your work-life balance. • Unlimited Paid Time Off after 3 months, subject to manager approval, advance notice, and business needs. • Laptop, headphones, and mouse provided. • Training and advancement opportunities. • Raises and career progression opportunities based on quarterly performance reviews and constructive feedback. • Fitness reimbursements from day one. • Health budget after one year of employment. • Self-development budget for online courses and professional learning opportunities. • Birthday off after one year of employment.

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