
51 - 200 employees
đŁ Marketing
đŚ Logistics
đ¨ Hospitality
Marketing ⢠Logistics ⢠Hospitality
Ludicrum is a company that specializes in providing cutting-edge iGaming solutions, aiming to redefine the boundaries of entertainment through innovation. With a focus on creativity and impactful change, Ludicrum offers a range of services including customer support, digital marketing, finance and reporting, and product development. The company is driven by a youthful and goal-oriented team, dedicated to delivering quality and excellence for their clients. Ludicrum fosters a collaborative and supportive work environment, emphasizing professional growth and a dynamic company culture.
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51 - 200 employees
đŁ Marketing
đŚ Logistics
đ¨ Hospitality
Marketing ⢠Logistics ⢠Hospitality
Ludicrum is a company that specializes in providing cutting-edge iGaming solutions, aiming to redefine the boundaries of entertainment through innovation. With a focus on creativity and impactful change, Ludicrum offers a range of services including customer support, digital marketing, finance and reporting, and product development. The company is driven by a youthful and goal-oriented team, dedicated to delivering quality and excellence for their clients. Ludicrum fosters a collaborative and supportive work environment, emphasizing professional growth and a dynamic company culture.
⢠Process incoming and outgoing payments accurately and efficiently. ⢠Verify transaction details and maintain accurate payment records across financial systems. ⢠Handle refunds, payment adjustments, and transaction discrepancies. ⢠Identify and resolve payment-related issues with team members. ⢠Support Shift Leaders and Managers with daily operational and payment-related tasks. ⢠Share knowledge and guide junior Payment Operators. ⢠Stay current with payment procedures, systems, and operational updates. ⢠Contribute ideas and feedback to improve workflows, efficiency, and team performance. ⢠Work rotating shifts based on CET/CEST in a 24/7 operation.
⢠Solid understanding of payment processing fundamentals and financial transactions. ⢠Strong attention to detail and ability to handle payment information accurately. ⢠Excellent organizational and time management skills, with ability to prioritize multiple tasks. ⢠Good written and verbal communication skills. ⢠Proactive, solution-oriented mindset and ability to resolve issues efficiently. ⢠Collaborative attitude, with ability to work independently and support teammates. ⢠Willingness to learn, adapt to new processes, and continuously develop skills. ⢠Willingness to work a rotating three-shift schedule, five days per week, including weekends and public holidays, as part of a 24/7 operation. ⢠Resume/CV submitted in English. ⢠Previous payment processing, financial operations, or similar experience is nice to have. ⢠Familiarity with Slack and Discord is nice to have. ⢠Customer service or other client-facing experience is nice to have.
⢠Flexible and Remote Working: Work from anywhere, supporting your work-life balance. ⢠Unlimited Paid Time Off after 3 months, subject to manager approval, advance notice, and business needs. ⢠Laptop, headphones, and mouse provided. ⢠Training and advancement opportunities. ⢠Raises and career progression opportunities based on quarterly performance reviews and constructive feedback. ⢠Fitness reimbursements from day one. ⢠Health budget after one year of employment. ⢠Self-development budget for online courses and professional learning opportunities. ⢠Birthday off after one year of employment.
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