CX Associate – German, Voice

Job not on LinkedIn

🔥 17 hours ago

🇨🇴 Colombia – Remote

💵 $8 / year

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magic, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• Work under the close guidance of the CX Lead to provide outstanding customer support • Answer client inquiries through phone, email, and chat • Address order issues and product inquiries via the customer interface platform, Facebook, and email • Track shipments and handle backend shipping inquiries • Conduct general research • Update addresses and client information • Serve as a bridge between customers and the clinical team

🎯 Requirements

• Must be fluent in German and English and convey key conversational points concisely • Availability to work weekends or have split-offs • Highly organized and able to complete multiple projects concurrently • Able to manage internal workflows and customer conversations simultaneously • Able to calmly handle uncertainty and rapidly changing situations • Resourceful and quick to learn • Able to teach yourself the skills needed from scratch

🏖️ Benefits

• 100% work-from-home setup • Hands-on support • Training opportunities