Junior Social Media Manager

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

💕 Social Media Manager

🚫👨‍🎓 No degree required

🗣️🇩🇪 German Required

Where this job comes from

Posted on MAI Group's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of MAI Group

MAI Group

201 - 500 employees

Founded 2021

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

MAI Group is a company focused on intelligent transformation of commerce and customer-obsessed processes for businesses and brands. They leverage emerging technologies like AI to optimize relationships with citizens and customers. MAI Group is dedicated to crafting innovative solutions that enhance digital business practices and build brand loyalty, delivering strategic services that reduce customer acquisition costs and increase customer lifetime value.

📋 Description

• Monitor and provide initial responses across all managed accounts, including during off-hours • Represent the team across all accounts and ensure smooth, accurate handovers • Actively manage and moderate communities and respond to inquiries • Forward topics to the relevant specialist departments • Apply the tone and brand voice of each respective brand • Classify, document, and promptly escalate critical comments in accordance with guidelines • Identify sentiment and pain points in comments and direct messages • Develop ideas for community formats such as Q&As and challenges • Monitor trends, platform updates, and competitors • Research trends, target audiences, and content, and contribute ideas to the team • Support content production, including Stories, captions, simple short-form videos, and editing • Publish content according to the editorial calendar • Compile KPIs, prepare reports, and derive initial insights

🎯 Requirements

• Excellent language skills and the ability to write quickly and accurately in the brand’s tone of voice • Reliable and available during off-hours • Initial experience, for example through a working student role, traineeship, or personal social media channels • Knowledge of relevant social media platforms and how they work • A strong sense for trends, content, and brand communications • Composure when dealing with difficult comments • Experience with Adobe Creative Cloud, Canva Teams, Premiere, or CapCut • Confident use of AI tools and the ability to identify ideas for improving processes

🏖️ Benefits

• Flexible working hours • Mobile working • Workations • Individual professional development opportunities • Conferences • Company celebrations and team events • WorkLifePortal supporting mental and physical health • Company pension plan, including an employer contribution • JobRad bicycle leasing • Corporate benefits • Free drinks, snacks, fruit, and muesli at the MAI offices

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