Maids.cc
5001 - 10000 employees
Founded 2009
👥 B2C
🎯 Recruiter
B2C • Recruitment
Maids. cc is a major employer and service provider in the United Arab Emirates, specializing in offering full-time maid services and visa processing for domestic workers. The company simplifies the process of hiring and managing maids by offering an online platform where clients can select their preferred maid, handle payments, and manage visas without needing to visit government agencies. Serving as the largest visa issuer in the UAE, Maids. cc also provides various support services, including health insurance and legal support, for both employees and clients. With over 18,000 employees and multiple branches across Dubai and Abu Dhabi, the company offers extensive support and flexibility for domestic worker arrangements, ensuring legal compliance and customer satisfaction through their user-friendly app and personalized service approach.
Call Center Specialist
Job not on LinkedIn
🕒 January 5
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Maids.cc
5001 - 10000 employees
Founded 2009
👥 B2C
🎯 Recruiter
B2C • Recruitment
Maids. cc is a major employer and service provider in the United Arab Emirates, specializing in offering full-time maid services and visa processing for domestic workers. The company simplifies the process of hiring and managing maids by offering an online platform where clients can select their preferred maid, handle payments, and manage visas without needing to visit government agencies. Serving as the largest visa issuer in the UAE, Maids. cc also provides various support services, including health insurance and legal support, for both employees and clients. With over 18,000 employees and multiple branches across Dubai and Abu Dhabi, the company offers extensive support and flexibility for domestic worker arrangements, ensuring legal compliance and customer satisfaction through their user-friendly app and personalized service approach.
📋 Description
• Handle inbound & outbound calls, WhatsApp, and chat conversations • Understand customer needs and recommend the right service • Solve problems, handle complaints, and keep customers confident and calm • Process bookings, payments, refunds, and account updates • Track customer feedback and help us improve how we talk to customers • Work with CX, sales, and tech teams to make conversations smarter and faster
🎯 Requirements
• Strong spoken & written English • Clear communication and the ability to explain things simply • A customer-first mindset and good problem-solving skills • Ability to handle multiple chats/calls without losing focus • Comfortable working in shifts (including weekends if needed) • Experience with call center tools or CRM systems (Ziwo is a plus, not a must) • Fresh graduates and people early in their careers are welcome — we care more about attitude, intelligence, and drive than long CVs.
🏖️ Benefits
• Fast growth: high performers move into senior roles quickly • Performance-based bonuses and promotions • Training on modern tools, AI-powered systems, and real customer journeys • A friendly, ambitious team that actually supports each other • Real impact: your ideas and feedback shape how the company communicates with customers
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