Transportation Manager, 3PL

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manila Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.

📋 Description

• Support parcel shipping operations across a multi-site US fulfillment network • Review daily shipping plans for each fulfillment site and flag risks to volume, carrier mix, or delivery targets • Update carrier volume forecasts and track actuals against site plans • Monitor delivery performance by site and zone and flag drift from delivery targets • Run and QA recurring daily shipment reports and flag data anomalies • Classify new or unmapped carrier tracking statuses during carrier onboarding • Review carrier invoices for cost and dimension adjustments, surcharges, and address corrections • Validate invoice adjustments against contract terms and packaging specifications, including carrier proof-of-delivery photos • Track dispute deadlines and file disputes within carrier windows • Validate address correction charges and analyze patterns to reduce future charges • Manage carrier claims for lost, damaged, and late packages through resolution • Confirm shipping defects for customer appeasement requests and send findings to Customer Service • Review warehouse packaging usage to identify cost, inventory forecast, and customer experience anomalies • Monitor fulfillment partner compliance with carrier selection and zone prioritization directives • Draft concise, data-backed follow-ups to warehouse and carrier partners • Coordinate updates through email, Slack, and reports, primarily during US business off-hours • Support both an established consumer brand and a growing supply chain services business

🎯 Requirements

• At least 4 years of experience in supply chain and direct-to-customer (DTC) outbound operations • Advanced Excel skills, including pivot tables, XLOOKUP/INDEX-MATCH, and working with large datasets • Working knowledge of parcel carriers like UPS and FedEx and their data, including zones, DIM weight, and common surcharges • Self-directed with the ability to prioritize and deliver on time with limited real-time overlap with US Eastern Time • Experience tracking and analyzing transportation KPIs, including on-time delivery, cost per package, claim rates, and carrier compliance • Strong written and verbal English communication skills, with the ability to collaborate effectively with cross-functional teams, partner carriers, and stakeholders • Experience with a 3PL or with managing work for several clients • Familiarity with WMS platforms and carrier billing portals • Experience with international or cross-border shipping • Experience filing carrier claims or freight audit disputes • Experience with AI (Claude / ChatGPT) that can help with analytical output • Experience utilizing NetSuite • Familiarity with customs requirements and import/export documentation

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