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Medical Receptionist

Job not on LinkedIn

🔥 2 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

✨ Medical Receptionist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Mascotte+'s careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Mascotte+

Mascotte+

2 - 10 employees

Founded 2014

📣 Marketing

🤝 B2B

📱 Media

Marketing • B2B • Media

Mascotte+ is a creative studio that designs and produces mascots for companies. The studio creates digital mascots (2D and 3D characters, animation, social media content and mini-games), professional mascot costumes, bespoke plush toys (premium peluches from runs of 50+), and sculptures. Mascotte+ offers end-to-end services from character design to on-screen animation, live appearances and physical products, and lists clients such as Haribo, Spontex and Walibi. The company has studios/offices in Paris, New York and Calgary and is led by founder and creative director Steve Knafou.

📋 Description

• Serve as the dedicated remote front desk and care coordinator for one U.S. veterinary clinic • Answer and initiate calls, texts, chats, and emails from pet parents • Book, reschedule, and confirm veterinary appointments • Triage inquiries, explain services, and coordinate follow-ups • Build estimates in partnership with the veterinary team • Keep medical records, notes, and workflows accurate and up to date • Coordinate with veterinarians and clinic teams to keep communication and follow-up moving

🎯 Requirements

• At least 1 year of experience in a clinic or hospital — front desk, reception, practice administration, or client care, with clinic names and employment dates shown in your CV work history • Experience handling appointment booking, rescheduling, and confirmations in a veterinary clinic or hospital • Fluent, professional spoken English; prior phone-based roles serving English-speaking clients and fluent, well-written free-text application answers are assessed as evidence • Hands-on experience with veterinary practice management software; ability to name systems used and describe day-to-day work in them • Experience with VoIP tools is a plus • Experience coordinating with veterinarians and clinic teams • Fibre or fixed internet of at least 25 Mbps • Backup power supporting work through load shedding, such as an inverter, UPS, or generator • Quiet dedicated space for taking calls • Availability for the assigned fixed shift: either 9am–5pm EST or PT, Monday to Friday, on a permanent, long-term basis

🏖️ Benefits

• 15 days off per calendar year • Off on 7 American public holidays • 1 month of sabbatical leave fully paid every 4 years in addition to annual PTO allowance • No commute, no weekend-work, no overtime, no rotating shifts • 13th month of paycheck as a performance bonus every 12 months

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