Medical Receptionist

Job not on LinkedIn

🔥 7 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

✨ Medical Receptionist

🚫👨‍🎓 No degree required

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mascotte

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 Seed Round on 2024-01

Healthcare • B2B • SaaS

Mascotte is a virtual front‑desk and back‑office operations provider for modern veterinary clinics. It manages client communications and administrative tasks tailored to each practice, offering real-time tracking and comprehensive oversight while dedicated teams handle the operational workload. Mascotte functions as an outsourced practice operations partner that combines service delivery with a platform for visibility.

📋 Description

• Serve as the dedicated remote front desk and care coordinator for one U.S. veterinary clinic • Answer and initiate calls, texts, chats, and emails from pet parents • Book, reschedule, and confirm veterinary appointments • Triage inquiries, explain services, and coordinate follow-ups • Build estimates in partnership with the veterinary team • Keep medical records, notes, and workflows accurate and up to date • Coordinate with veterinarians and clinic teams to keep communication and follow-up moving

🎯 Requirements

• At least 1 year of experience in a clinic or hospital — front desk, reception, practice administration, or client care, with clinic names and employment dates shown in your CV work history • Experience handling appointment booking, rescheduling, and confirmations in a veterinary clinic or hospital • Fluent, professional spoken English; prior phone-based roles serving English-speaking clients and fluent, well-written free-text application answers are assessed as evidence • Hands-on experience with veterinary practice management software; ability to name systems used and describe day-to-day work in them • Experience with VoIP tools is a plus • Experience coordinating with veterinarians and clinic teams • Fibre or fixed internet of at least 25 Mbps • Backup power supporting work through load shedding, such as an inverter, UPS, or generator • Quiet dedicated space for taking calls • Availability for the assigned fixed shift: either 9am–5pm EST or PT, Monday to Friday, on a permanent, long-term basis

🏖️ Benefits

• 15 days off per calendar year • Off on 7 American public holidays • 1 month of sabbatical leave fully paid every 4 years in addition to annual PTO allowance • No commute, no weekend-work, no overtime, no rotating shifts • 13th month of paycheck as a performance bonus every 12 months

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