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Asesor HFC, Full Time

🕒 September 21

🇵🇪 Peru – Remote

💵 S/1.2k - S/1.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on MDY Contact Center's careers page, not through a job board

First seen by Remote Rocketship September 21

Still open on MDY Contact Center's site. Checked Yesterday.

Logo of MDY Contact Center

MDY Contact Center

5001 - 10000 employees

Founded 1997

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.

📋 Description

• Brindar soporte a clientes respecto a consultas técnicas de cable, internet y telefonía • Realizar descartes y aplicar procedimientos indicados • Atender consultas sobre conceptos facturados y productos contratados • Participar en capacitación remota durante 21 días

🎯 Requirements

• Estudios de Educación Secundaria • Disponibilidad para jornada full time de 8 horas de gestión más 1 hora de break • Disponibilidad para turnos de mañana y tarde • Disponibilidad para descanso rotativo • Capacidad para brindar soporte técnico sobre cable, internet y telefonía • Capacidad para atender consultas sobre conceptos facturados y productos contratados

🏖️ Benefits

• Bono de gestión: S/200.00 • Bono de internet: S/26.00 • Pago de Capacitación: S/350.00 • 21 días de capacitación remota pagada

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