MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
Atencion al Cliente, Con o Sin Experiencia, Turno P.M
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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MDY Contact Center
5001 - 10000 employees
Founded 1997
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
<MDY Contact Center> is a global contact center and business process outsourcing (BPO) company with over 25 years’ experience delivering customer experience, process redesign, digital strategy, automation, analytics and AI-enabled solutions. The company operates contact centers in Mexico and Peru, serves enterprise clients across industries (telco, retail, finance, travel, education, automotive, health), and develops proprietary technology tools to optimize front- and back-office processes and concierge services.
📋 Description
• Recibir llamadas de clientes de Claro • Resolver dudas, consultas y reclamos • Brindar atención al cliente de Claro por llamadas • Participar en capacitación y gestión inicial
🎯 Requirements
• Estudios de Educación Secundaria • Habilidades de teleoperador, atención al cliente y call center • Experiencia profesional: menos de 1 año valorada • Disponibilidad para trabajar en turno tarde de 2 p.m. a 11 p.m. o de 3 p.m. a 12:00 a.m. • Disponibilidad para trabajo remoto • Español para atención a clientes
🏖️ Benefits
• Bono de desempeño • Bono por condición de trabajo • Capacitación pagadas adelantadas (8vo día de capacitación S/.70; 18 día de Capacitación S/.140 y 3 día de gestión S/.140) • Línea de carrera rápida • Convenios educativos y corporativos • Seguro de salud particular gratuito + cobertura familiar • Apoyo en salud mental psicológico • Pagos quincena y fin de mes
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