Associate Manager, Content, Data

🔥 23 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

👨🏼‍💻 Content Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MediaRadar, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

☁️ SaaS

Marketing • Advertising • SaaS

MediaRadar, Inc. is an award-winning advertising intelligence platform designed to support media sales and advertising planning. With over 4 million brands and comprehensive contact information, MediaRadar is a go-to solution for media sellers and buyers, providing insights into advertising data across various formats. The platform is widely used in the media and ad tech industry for prospecting, media buying, planning, and sales enablement. MediaRadar leverages AI-powered solutions to deliver actionable advertising intelligence, helping users make informed decisions for better media mix and revenue growth.

📋 Description

• Supervise, coach, and develop a team of 15–20 Data Associates responsible for classification, attribution, and product catalog management • Monitor team performance against throughput, accuracy, and quality KPIs • Serve as the first escalation point for workflow and process issues • Conduct quality reviews and provide actionable feedback • Identify workflow inefficiencies and partner with managers, automation teams, and governance specialists on process improvements • Coordinate scheduling, task assignment, and workload balancing to meet targets • Ensure compliance with governance standards, documentation, and reporting requirements • Train new hires on classification guidelines, tools, and processes • Report team status, coverage, productivity, and quality metrics to management • Use utilization dashboards and queue metrics to anticipate bottlenecks and reallocate associates to protect SLAs • Coach associates in root-cause analysis of defect and throughput data • Partner with Quality, Training, Governance, and peer Associate Managers to close process gaps and pilot improvements • Validate team output against client needs • Establish efficient operational flow across time zones and support integration of new datasets, media channels, or M&A expansions • Develop Team Leads for Manager-level responsibilities • Achieve 98%+ accuracy, less than 2% rework, productivity and SLA targets, documented process improvements, and strong cross-functional collaboration

🎯 Requirements

• Bachelor’s degree in business, operations, information systems, or a related field • 4+ years of professional experience in data operations, data quality, content processing, or shared-services roles • 2+ years directly leading or managing a team • Proven ability to coach, develop, and hold people accountable • Experience managing high-volume, detail-oriented workflows to tight quality and SLA standards • Data fluency using advanced Excel, PowerBI, and Looker • Ability to anticipate challenges, resolve issues quickly, and balance tactical delivery with continuous improvement • Experience mentoring associates, guiding them through operational change, building growth plans, and cultivating critical thinkers • Ability to uphold and strengthen QA frameworks and ensure high-fidelity classification and first-time-right execution • Experience in media intelligence, ad-tech, data tagging, taxonomy management, or content moderation is a plus

🏖️ Benefits

• Inclusive and accessible workplace • Equal Opportunity Employer • Reasonable accommodation during the application or interview process • Commitment to diversity, equity, and fair hiring practices

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