Service Centre Coordinator – After-Hours

Job not on LinkedIn

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Mediclinic Group

Mediclinic Group

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Mediclinic Group is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia), and the United Arab Emirates. The Group is focused on providing specialist-oriented, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders, and regulators of healthcare in each of its markets. Mediclinic takes a sustainable, long-term approach to business, putting patients at the heart of its operations and consistently delivering high-quality healthcare services.

📋 Description

• Address client staffing requests • Coordinate placements and cancellations of MHR Panel Members • Monitor own performance to ensure excellent client service is provided

🎯 Requirements

• Grade 12 • Experience working in an hospital environment • 3–6 months Call Centre experience • Knowledge of nursing and administration structures and scopes of practice • Computer literacy with strong Microsoft Word, Excel, and Outlook skills • Ability to learn new systems • Excellent telephone and email etiquette • Exceptional client service skills and sound client service experience • Good time management skills • Well organised with exceptional planning and administrative skills

🏖️ Benefits

• Remote workplace type • Permanent employment • Opportunity to join Mediclinic’s Talent Community

Apply Now

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