Customer & Account Specialist

🔥 0 minutes ago

🇮🇱 Israel – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Customer Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medison Pharma

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

💊 Pharmaceuticals

Consulting • Logistics • Pharmaceuticals

Medison Pharma is a global pharmaceutical company focused on providing access to highly innovative therapies to patients in international markets. The company has pioneered an international commercialization platform aimed at facilitating the accessibility of novel treatments, thereby saving and improving lives. Medison Pharma has established a strong history of multi-territorial partnerships with leading pharmaceutical and biotech companies to help expand their global reach.

📋 Description

• Promote the company's products in the field based on the Business Unit strategy and work plan • Communicate with healthcare professionals in the Jerusalem area, mainly cardiologists, endocrinologists, and family physicians • Increase product awareness, answer queries, provide updated and reliable information, and introduce products • Align and inspire achievement of business goals and KPIs, reporting to the Team Leader • Engage customers through face-to-face, online, and phone meetings, approved emails, and digital tools • Use iPad and CLMs in face-to-face meetings • Manage territories and customers, including MCCP updates, call plan adherence, and identifying customer needs using Veeva • Map healthcare professional influencers and analyze territory sales to plan work • Share practices, reflection, and field-work feedback with team members and the Team Leader • Organize appointments and meetings with healthcare professionals • Support healthcare professionals' decisions to optimize patient outcomes ethically • Give lectures to physicians and medical personnel according to MC terms • Raise awareness of unit products and scientific updates • Meet the business and scientific needs of healthcare professionals • Develop personal territory and team initiatives • Create collaborations and establish professional relationships with healthcare professionals and healthcare facilities • Participate in team meetings, share information and best practices, read relevant materials, and prepare presentations • Maintain open communication with customers and company functions • Maintain current knowledge of the industry, trade associations, competitors, and buyer dynamics • Work according to company practices, compliance codes, rules, and regulatory guidelines • Report safety information received during work to the Pharmacovigilance Department • Attend conferences in Israel and overseas

🎯 Requirements

• At least two years of experience as a Medical Representative in the pharmaceutical industry with previous experience with prescription drugs • At least one year of experience working with specialist physicians • Experience working with cardiologists is an advantage • Bachelor of Health Sciences • Fluent in Hebrew and English; additional languages are an advantage • Presentation skills in Hebrew and English • Valid driver's license • Ability to work independently • Professional abilities • Self-educational ability and handling scientific materials • High interpersonal skills • Team player • High ethical standards

🏖️ Benefits

• Remote work in Israel • Attendance at conferences in Israel and overseas