Quality Assurance Manager – Toy, Garment, Footwear

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🕒 May 1

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Metasource Asia

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

👥 HR Tech

🎯 Recruiter

Consulting • HR Tech • Recruitment

Metasource Asia is a comprehensive business service provider that assists companies in establishing and operating in Vietnam. They offer a wide range of services including Employer of Record solutions, recruitment, immigration assistance, accounting, HR and payroll services, and flexible office space arrangements. With a focus on streamlining administrative processes, Metasource Asia helps businesses navigate the complexities of local regulations and workforce management, making it easier for companies to build and manage their teams in one of ASEAN's fastest-growing economies.

📋 Description

• Develop and execute the overall QA strategy and roadmap aligned with business goals and product roadmap • Establish QA processes and standards to ensure consistent product quality throughout the development lifecycle • Provide guidance and support in product assessment, testing, and product compliance • Collaborate with design and production teams to define quality criteria, acceptance criteria, and testing requirements for new features and products • Implement and maintain testing frameworks to ensure full test coverage • Monitor product metrics and quality indicators, and drive continuous improvement initiatives to enhance product quality and reliability • Manage relationships with external QA vendors and ensure compliance with regulatory standards and industry best practices • Conduct QA reviews, audits, and post-mortems to identify root causes of issues and implement corrective actions • Communicate with customer services on customer complaints and quality issues, providing required feedback and information • Set up a clear protocol for quality issues occurring pre-, during, and post-production • Conduct global warehouse quality checks and prepare monthly reports • Stay current with industry trends and best practices in product management and technology • Travel to factories and other parts of Asia as required

🎯 Requirements

• Minimum of 5 years of experience in a quality assurance role within the manufacturing industry, preferably soft toy, footwear, or garment • Strong understanding of QA methodologies, tools, and processes • Excellent problem-solving, analytical, and communication abilities • Ability to collaborate effectively with cross-functional teams • Knowledge of regulatory standards and industry best practices • Fluent English communication • Willing to travel frequently in Vietnam and overseas

🏖️ Benefits

• Attractive salary ($2000 - $3000) • International environment • 100% salary during the probation period • Regular Performance Reviews and Professional Training • Social, Health, and Unemployment Insurance